Overview
Area Loss Prevention Investigator Jobs in London, Ontario, Canada at Sephora
Title: Area Loss Prevention Investigator
Company: Sephora
Location: London, Ontario, Canada
Type: Full Time
Category: Retail (Loss Prevention), Security (Loss Prevention)
Regular
POSITION SUMMARY:
In addition to the duties described in the Agent job description, Area Loss
Prevention
Investigators assume additional job duties within their assigned stores. Specific duties include to serve as a trainer for new Agents and to assist in the development of existing Agents, work with the District Loss
Prevention
Manager to detect internal theft through various tools available and assure the adherence to Sephora Loss
Prevention
standards are met.
Loss
Prevention
Leads will have the ability to support in the hiring process and conduct OPEX Evaluations where required.
DUTIES AND RESPONSIBILITIES:
Duties
Assist store with all Loss
Prevention
Programs.
Review exception reports and cash variances in stores to detect internal activity.
Act as a witness to internal interviews where applicable.
Prepare a Market and Agent recap for the DLPM weekly.
Assist in the
training and development
of Agents.
Organize and participate in shoplifting blitzs quarterly.
Conduct Store Tours with store
leadership
teams which includes the completion of Store Tour Notes.
Notes will be covered with
leadership
team and emailed to SD, DLPM, DM prior to completion of visit.
Review and approve Agents schedules within assigned district.
Assist high shrink stores with inventory prep.
Conduct Agent on-boarding.
Conduct OPEX evaluations where the absence of the DLPM attend and present at District meetings and cast cluster trainings.
Job Requirements
Able to work nights, weekends and holidays appropriate to the business needs with some overnight travel.
Oversee multi-store district.
Consistent and reliable attendance required.
Adhere to Sephora dress code policy.
Model client service and onstage
leadership
flexible to various learning styles with cast and Agents.
Demonstrate
leadership
by maintaining objective and professional relationships with brand partners, key stakeholders, cast, peers, and supervisors. Qualifications Minimum of 2 years of Loss
Prevention
experience in a
retail environment
.
Strong communications skills.
Strong interpersonal skills.
Intermediate computer skills.
High School graduate or equivalent.
Able to travel within district.
Must be able to stand/walk sales floor for an 8-hour shift.
Able to work in a fragrance filled environment.
Current licensing requirements (as required by provincial or local jurisdiction).
