Overview
Asset Protection Associate Jobs in North Olmsted, OH at JCPenney
Manages External Apprehensions
‐ Observes customers’ and contractors’ (CCTV and on floor) activities to detect theft, fraud, or suspicious activity; collects investigative intelligence related to ORC activity and fraud
‐ Reports infractions of company policy to AP and/or store leadership
‐ Conducts interviews in accordance with local laws and Company policy with customers and contractors suspected of theft
‐ Reports suspected fraud (i.e. credit / check and refund fraud) to AP leadership or Market Investigations as needed
‐ Creates and manages records using approved Company methods for reports of apprehension, witness statements, retention of evidence, and disposition of recovered merchandise
Shrinkage and Safety
‐ Provides support by aiding store leadership in morning meetings to communicate current shrinkage and safety topics to associates
‐ Provides support by walking the store to identify potential hazards that could result in customer or associate injury
‐ Takes initiative to correct minor hazards on floor while reporting larger concerns or consistent issues to leadership
‐ Conducts incident investigations and completes associated reports
Internal Investigations
‐ Provides support by taking direction from AP leadership to collect evidence regarding internal investigations
‐ Acts as an interview witness as needed
‐ Takes direction from AP leadership to monitor associate activity as needed
Court Hearings
‐ Attends hearings as required and updates appropriate files with court‐related outcomes; maintains relationship with local law enforcement
Performance Standards
‐ Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, productivity, and attendance
Job Type: Part-time
Pay: $17.00 – $20.00 per hour
Expected hours: 15 – 35 per week
Benefits:
Bereavement leave
Employee discount
Health savings account
Paid jury duty
Paid time off
Schedule:
4 hour shift
8 hour shift
Day shift
Evening shift
Every weekend
Morning shift
Weekends as needed
Ability to Relocate:
North Olmsted, OH: Relocate before starting work (Required)
Work Location: In person
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Title: Asset Protection Associate
Company: JCPenney
Location: North Olmsted, OH
