Overview

Asset Protection Customer Host Jobs in Scarborough, ME at Walmart

Full Job Description

This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties throughout the facility as assigned and/or as necessary. Essential Functions An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Maintains area of responsibility in accordance with company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment. Monitors activities and store standards within the store that relate to safety, OSHA Compliance, and basic customer traffic flow by maintaining safety standards to ensure a safe and clean environment, and responding to assistance requests from customers and associates Assists with securing and safeguarding the assets of the facility and property by observing and communicating suspicious activity, assisting with investigations, maintaining paperwork, logs, and other required documentation, appropriately executing emergency response procedures, and ensuring security and safety practices are in place and adhered to. Detects, deters, investigates, and resolves violations of company policies and criminal activities by maintaining a highly visible presence when posted in designated areas; observing customer and associate behavior; investigating alleged fraud and other alleged illegal activities; conducting investigations relating to the operations and policies of the company; obtaining evidence, taking statements, writing case reports, and providing court room testimony, as needed; and participating in collaborative efforts with other investigative entities. Leadership Expectations An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position. Customer/Member Centered:Serve the Customer/Member : Shows care and concern when serving our customers/members. Asks questions in order to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations. Finds and uses the right resources (people, products, tools) at the right time in order to resolve customer/member requests. Judgment:Make Effective Choices : Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it. Planning and Improvement:Plan for and Improve Work : Accepts responsibility and meets expectations for own work. Identifies steps needed in order to carry out work as required. Influence and Communicate:Share Information : List…

Title: Asset Protection Customer Host

Company: Walmart

Location: Scarborough, ME

Category:

 

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