Overview
Assistant Account Manager – Retail Jobs in Miami – Florida – USA at Allied Universal
Title: Assistant Account Manager – Retail
Company: Allied Universal
Location: Miami – Florida – USA
Type: Full Time
Category: Security
Overview:
Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a
sense of purpose
. While working in a
dynamic
,
diverse and inclusive
workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve.
We offer
medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
Job Description:
Allied Universal is looking to hire anThe Assistant Account Manager in Sweetwater, Miami-Dade County. The job is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.
Send resume via email to: subject Assistant Account Manager position.
Must have
or be willing to obtain a Security D license.
RESPONSIBILITIES:
Under the direction of the Account Manager, this position assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day
This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training
Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments
Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
Assists the Account Manager in conducting interviews and evaluating new employees. Responsible for conducting
on-the-job training
, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs;
Oversees all reports, logs and pass downs generated by and for the Security Department. Distributes communications and other information to Security Professionals at post as directed
Manages and supervises all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to job site. May generate work orders and attached paperwork for extra security coverage requests
Responds to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner
Identifies any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Account Manager or Fi…