Overview
Assistant Director of Housing Facilities Jobs in Baltimore, Maryland, USA at Johns Hopkins University
Title: Assistant Director of Housing Facilities
Company: Johns Hopkins University
Location: Baltimore, Maryland, USA
Type: Seasonal/Temporary, Apprenticeship/Internship
Category: Management, Security
We are seeking anAssistant Director of Housing Facilitieswho will oversee all aspects of access control for university operated residence halls and university apartments. This position manages the day-to-day operation of the housing card access system and all key assignments for university housing spaces. The Assistant Director will oversee all aspects of security related to the residence halls in conjunction with the university’s approved security vendor and the JHU Security office.
The Assistant Director will manage various operational processes including Health and Safety Inspections, coordinate opening and closing processes specific to safety and access, identify and track budgeting needs and special projects as needed.
Specific Duties & Responsibilities
Supervision/Leadership
Hire, train, supervise and evaluate performance of two housing facilities coordinators.
Oversee training and on-boarding for all new employees specific to access and security in university housing.
Respond to inquiries from students, staff and families.
Follow and address any reported access related concern reported by department or campus community members.
Access Control
Oversee the S2 card access system for all university managed housing facilities. Assess system repairs and upgrades for all residential housing building. Troubleshoot all issues relating to proximity cards & access, access readers and access door sirens.
Responsible for providing and managing proximity access for all students residing in University Housing including but not limited to defining and managing access levels, time zones, programming unlocking/locking, un-alarming/alarming doors, card activation/deactivation, etc.
Responsible for the management of all card access system users. Manage all proximity card access for university professional staff, including but not limited to On-Campus Living (Housing Operations, Residential Life, Scheduling and Events) staff, Allied Universal Security, and housing facilities.
Manage/coordinate the distribution of access cards for PEI and JHU summer temporary custodial staff. Work closely with the Custodial Services Manager in this annual process.
Responsible for quarterly system user recertification report for On-Campus Living (Housing Operations, Residential Life, Scheduling and Events security staff, and housing facilities, etc.
Responsible for annual card holder audit reports, including but not limited to, duplicate cards, expiration date check, cards not used for 12 or more months.
Manage access card activation/distribution for Student Groups including but not limited to Hopkins Student Movers, HERU, early arrivals, late stays, etc.
Create, revise & distribute card access control training manual to Security staff and conduct training sessions for newly hired security guards annually or as needed.
Provide card access control training to all new Community Living staff, including temporary summer student staff and interns.
First point of contact for after-hour emergency situations concerning the S2 card security system & keys for university housing residents.
Work closely with the Director of Residential Experience in responding to changing card access needs of both students and Residential Life staff by coordinating and implementing changes to access groups/levels as needed.
Work closely with J-Card Services in the issuing of proximity cards for all students residing in university housing, security, contractor…
