Overview
Assistant Director of Security Jobs in Asheville, North Carolina, USA at Omni Hotels & Resorts
Title: Assistant Director of Security
Company: Omni Hotels & Resorts
Location: Asheville, North Carolina, USA
Type: Full Time
Category: Security, Management
Location
Omni Grove Park Inn & Spa
The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award-winning spa and spacious convention facilities.
Omni Grove Park Inn and Spa’s associates enjoy a dynamic and excitingwork environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.
Job Description
The Assistant Director of Security will be responsible for assisting the Director of Security in directing and overseeing the day-to-day functions of the security department, including protection of hotel guests, associates, and property. This position reports to the Director of Security.
Responsibilities
Approach all encounters with guests and associates in a friendly, professional, and service-oriented manner.
Maintain regular attendance in compliance with Omni Attendance Standards.
Schedule Loss Prevention staff according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag when working.
Comply at all times with Omni SOP and regulations to encourage safe and efficient hotel operations.
Maintain and communicate key and lock procedures to ensure they are being followed correctly by all associates.
Supervise Loss Prevention staff.
Designate and delegate duties.
Assign shifts.
Conduct safety and security training for all departments.
Supervise and conduct investigations for any guest situation involving injury, loss of property, and/or damage.
Perform detailed written investigations on all stolen items.
Perform detailed written investigations on all associate accidents resulting in medical attention.
Administer personnel matters including performance appraisals, disciplinary issues, hiring, counseling, etc.
Assist with associate theft investigations.
Keep all investigation information confidential at all times.
Edit payroll for the security department and ensure payroll information is turned into accounting by the deadline.
Keep the security office organized, including filing and report processing.
Perform the duties of security officers as needed.
Perform night manager or MOD duties as needed.
Conduct basic first aid and CPR training for associates in need of those skills.
Participate in bi-weekly staff meetings and other meetings.
Issue payroll checks every two weeks to direct reports.
Maintain hotel surveillance systems.
Other duties as assigned or required.
Qualifications
Associate’s Degree or Equivalent.
Must have 2+ years of experience in a Loss Prevention/Security Management role.
Experience in Loss Prevention in an upscale establishment preferred.
Previous experience in hospitality preferred.
Proven professionalism with guests and associates required.
Experience with and familiarity with OSHA standards required.
Previous experience with training and maintenance of safety standards.
Must have knowledge and experience with Microsoft Word, Excel, Outlook, and PowerPoint.
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