Overview
Business Continuity Officer Jobs in Tagbilaran, Central Visayas, Philippines at TaskUs
Title: Business Continuity Officer
Company: TaskUs
Location: Tagbilaran, Central Visayas, Philippines
The Business Continuity Governance Officer reports to the Business Continuity Sr. Director. This role requires a significant understanding of business continuity planning methodologies, compliances & reporting and support of critical business operations. The business continuity governance officer will spearhead the compliance aspect of the overall program.
The responsibilities include, but are not limited to:
Ensure that TaskUs Business Continuity Policy, SOPs and all associated documents are s up-to-date;
Develop, implement and review informed and appropriate systems, procedures and controls to ensure continuous improvement is integrated into delivery of the governance and risk management functions. Particularly this would include the necessity to:
Improve efficiency and effectiveness of the program
Develop, administer and monitor the Business Continuity Activity Calendar ensuring organizational and team compliance is maintained throughout the year;
Develop & maintain processes to ensure that the compliance audit requirements is completed accurately and within the required timeframes in accordance the policy or timelines
Develop and maintains reports on a regular and as needed basis, ensuring all pertinent information are provided in accordance with what is required and in a timely manner
Coordinates with the Senior Management Team, in real-time, during actual incidents or potential unplanned business interruptions.
Liaise with incident owners (IT, Safety, or Facilities) on any incident reported through IMC that may potentially disrupt operations and provide direction/guidance, as appropriate, in the execution of Business Continuity Strategies.
Subject-Matter-Expert in administering Risk Assessment, Business Impact Analysis, and identifying BC strategies required in the development of Business Continuity Plans supported in the organization.
Works closely with Operations and Client Services across the organization to ensure an effective understanding of BCDR Plans of the organization and their campaigns.
Accountable for identification, understanding, management, mitigation, remediation, or acceptance of (planned or unplanned) risks and issues assigned to the organization globally.
Kept abreast of current events, and global news on a daily basis, specifically to Geos with TU sites, events that may lead to business interruption or the safety of the employees and the organization.
Monitor and provide periodic updates to IMC for any potential or ongoing incidents/crises.
Engages in Ad Hoc tasks as required by the business, and represents the BCM team during internal or external audits, site build-outs, and project management as needed.
Qualifications:
Must be a Bachelor’s degree holder
Professional certification and training are an advantage (DRII, BCI, etc.)
Knowledge of the Business Continuity Life Cycle, Methodologies and Policies
Experience in Audits i.e. ISO 27001, ISO 23001, HIPAA, SOC 2, PCI, etc.
Knowledge of IT disaster recovery and Facilities redundancies, an advantage
Ability to develop reports and decks/PowerPoint presentations
Experience in stakeholder management, an advantage
Strong knowledge and experience in BPO are an advantage
Ability to work under extreme pressure
Ability to coordinate and communicate effectively during a crisis, emergency, disaster, or security incident
Strong oral and written communication and interpersonal skills
Able to effectively …
