Overview
Claims and Investigation Officer Jobs in Hong Kong SAR at Brink’s Hong Kong Ltd
Title: Claims and Investigation Officer
Company: Brink’s Hong Kong Ltd
Location: Hong Kong SAR
About Brink’s
Brinks is the world’s largest cash management company. Our strong market position is supported by new leadership with a proven track record of success, a long-term strategy to drive growth, and financial strength to continue to capture market share. Our culture of continuous improvement is supported by a global team dedicated to providing exceptional customer support. Our customers include financial institutions, retailers, government agencies (including central banks and mints), jewelers and other commercial operations around the world.
Position Overview
We are seeking a detail-oriented individual with a strong sense of responsibility to join our team. The ideal candidate will be responsible for daily reviews of cash and valuable shortages/overages, conducting investigations using CCTV footage, and inputting claim data into our system. Requirements include good English communication skills, proficiency in Microsoft Office, criminal investigation experience and training, discipline service experience, computer proficiency, and a Class 1&2 driving license. If you are a proactive and organized individual with a keen eye for detail, we would love to hear from you.
Key Responsibilities
Review all cash and valuable shortages/overages
Review truck and CPC’s CCTV footage to identify any suspicious activities
Conduct investigations and take statements from the operations staff
Enter the claim data and investigation report into the Brinks system
Submit the claim report to the Director of Security each week
Monitor shipments during Jewellery shows as and when required
Assist with audits
Perform any other duties as assigned by the supervisor including foreign travel
Qualifications
Diploma or higher
Proficient in written and spoken English and Chinese
Computer literate and strong knowledge of Microsoft Office (Excel and Word)
Criminal investigation experience and training
Experience in disciplined services
Must have Class 1&2 Driving License and a valid passport
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