Overview
Concierge/Courtesy Patrol Jobs in The Colony, TX at Stratton Amenities
Stratton Amenities is a leading provider of upscale hospitality services, specializing in creating exceptional living experiences for residents at luxury apartment communities. We are currently seeking a dedicated and professional Concierge/Courtesy Patrol team member to join our team at an upscale apartment community in Lewisville, TX.
Job Summary
The Concierge/Courtesy Patrol plays a vital role in ensuring the safety, security, and satisfaction of our residents. This position requires a friendly, professional demeanor and the ability to handle a variety of tasks, from providing excellent customer service to conducting regular security patrols.
Key Responsibilities
Resident Services: Greet and assist residents and guests, handle inquiries, and provide information about the community and local area.
Security Patrols: Conduct regular patrols of the property to ensure the safety and security of residents and property.
Incident Reporting: Respond to and document incidents, issues, or disturbances in a timely and professional manner.
Access Control: Monitor and manage access to the property, ensuring only authorized individuals are allowed entry.
Package Handling: Receive, log, and manage resident packages and deliveries.
Emergency Response: Act as a first responder in emergencies, coordinating with emergency services as needed.
Community Engagement: Foster a welcoming environment by organizing and participating in community events and activities.
Administrative Tasks: Maintain accurate records, reports, and logs related to security, maintenance requests, and resident interactions.
Qualifications
Experience: Previous experience in a concierge, customer service, or security role preferred.
Skills: Excellent communication and interpersonal skills, attention to detail, and the ability to handle multiple tasks simultaneously.
Attributes: Professional appearance, friendly demeanor, and strong problem-solving abilities.
Requirements: Must be able to pass a background check and have a valid driver’s license. CPR and First Aid certification is a plus.
Working Conditions
Hours: Flexible scheduling, including nights, weekends, and holidays.
Environment: Work is performed both indoors and outdoors, with regular patrols required.
Benefits
Competitive pay
Health, dental, and vision insurance
Paid time off
Professional development opportunities
Growth opportunities
Stratton Amenities is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Title: Concierge/Courtesy Patrol
Company: Stratton Amenities
Location: The Colony, TX
