Overview
Concierge Security Officer, $21.20 – Full Time Second Shift Jobs in Boston, MA at Northeast Security
Concierge Security Officer, $21.20 – Full Time Second Shift
Northeast security is seeking Security Security Concierge officers for one of our premiere high-rise class A buildings in Boston.
Pay Rate: $21.20/hour
Shift: Monday – Friday, 3:00 pm – 11:00 pm
Security Concierge/ Guest Service Ambassador Responsibilities include but are not limited to:
Must keep a professional appearance.
Must remain on post at all times.
Monitoring security Concierge personnel to ensure guest services are satisfactory
Provide general admin support and respond to inquiries and anticipate customers needs.
Review and approve all reports, duty logs, etc. submitted by security personnel.
Ensure timely notification of all serious incidents.
Basic computer knowledge
Maintain effective communications with all assigned security personnel.
Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.
Deliver a memorable and pleasant experience to all customers/guests.
Work schedule may include evenings or night shifts and weekends/holidays as determined and scheduled annually.
Assume other duties as required by either Client or Northeast Security, Inc
Security Concierge/Guest Service Ambassador Skills:
Excellent customer service skills and service delivery orientation
Answering phone calls
Client Management Skills
Strong Leadership skills
Knowledge of supervisory practices, procedures, and security operations
Ability to provide positive direction and motivate performance.
Strong attention to detail
Strong written and verbal communication skills
Ability to show responsibility and friendliness towards clients and residents.
Strong professionalism
Ability to solve conflict/problem solve.
Maintain the highest ethical and professional standards.
Must be able to multi-task and self-manage in a dynamic environment.
Must be knowledgeable of all company policies and procedures.
Maintain effective relationships with all levels of the company and client organizations
Security Concierge/Guest Service Ambassador Requirements:
Customer Service Experience required.
Receptionist or guest service experience preferred.
Previous Security/Concierge and reception experience or related field/education highly preferred.
Neat and professional appearance required
Dependable means of transportation
Ability to communicate clearly and effectively in English (both written and verbal)
High School Diploma/GED Equivalent
Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.
Must be at least 18 years of age.
Parking Available onsite.
Title: Concierge Security Officer, $21.20 – Full Time Second Shift
Company: Northeast Security
Location: Boston, MA
Category:
