Overview
Customer Service Officer- Security (Full Time) Jobs in Auckland, Auckland, New Zealand at SkyCity Entertainment Group
Title: Customer Service Officer- Security (Full Time)
Company: SkyCity Entertainment Group
Location: Auckland, Auckland, New Zealand
Are you a Security pro craving more customer interaction, or a customer service whiz intrigued by the world of Security? Or maybe you are wanting to kick start a potential role in law enforcement and need a starting point. Look no further – we might have your perfect fit!
Mō te Tūranga | About the Role
A crucial job supporting the whole business, our Security Officers play a pivotal role in safeguarding the safety and security of our customers, staff, and property. As the front line of defence, you’ll be the first point of contact for any arising issues, engaging in both ad-hoc challenges and daily tasks, ensuring a job filled with exciting variety. The perfect role to kick start your career in law enforcement, this role offers a diverse workplace with great skill development to progress to that opportunity down the track!
Mōu | About You
A customer-centric individual with a positive attitude, friendliness, and professionalism. Quick thinking is a must, coupled with excellent written and verbal communication skills. If you love interacting with customers and thrive as a true team player, you’re exactly who we’re looking for.
The Must Haves
At least 20 years old, a full NZ driver’s license (or obtainable within a few months)
A good credit history for your COA license (which we cover the cost for)
Basic computer skills
Our Security team operates on a Monday-Sunday rotating roster, so flexibility for both day and night shifts is key.
This role involves some deescalation and conflict management to ensure that our customers and our SkyCity teams remain safe in their time with us; so your comfortability in these kind of situations is a must
Ngā painga | Benefits
We have a number of amazing staff benefits for our employees, including subsidised health insurance, $2.50 staff meals at our staff cafeteria, free trips for you and a friend up the iconic Sky Tower and more! We’ve got amazing development opportunities within the company, fun activities throughout the year and the chance to make magic being part of the home of entertainment! Come on, get involved and make your mark at SkyCity!
At SkyCity, our career opportunities are as diverse as our workforce. We don’t just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We’re here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.
SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity’s culture of customer care.
If this sounds like the role for you, then please apply online or reach out to Ciara Smith ([email protected]) if you have any queries.
