Overview
Customer Service Support Specialist Security Clearance Jobs in Reston, Virginia, USA at Quevera LLC
Title: Customer Service Support Specialist Security Clearance
Company: Quevera LLC
Location: Reston, Virginia, USA
Type: Full Time
Category: Security (Cybersecurity)
Position: Customer Service Support Specialist with Security Clearance
Job Description: Quevera is seeking a Customer Service Support Specialist to
join our team
. At Quevera, we don’t just offer jobs—we provide opportunities to be part of a
dynamic
,
forward-thinking
community that fosters
innovation
,
collaboration
, and
personal growth
. You’ll work with industry experts, take on
exciting
challenges, and have the
creative freedom
to build
cutting-edge solutions
, all while advancing your career in a space that truly values
your skills
and ideas. HIGHLIGHT’S OF WORKING FOR QUEVERA: Quevera employees voted Quevera as a TOP EMPLOYER in the Baltimore /DC area by the Washington for 2025 for the 5th consecutive year! Excellent Quevera’s Benefits: Medical/Dental/Vision (100% Employer Paid Medical Plan) Short/Long Term Disability (Employer Paid) Life Insurance (Employer Paid) Yearly $5,000 towards
education
/training/certification. Employees are in control of their
career path
through our Career Pathway Program. Employer paid Company Vacation Package for you and a guest! Retirement: Quevera will match up to 6% towards your 401K and an additional 4%
profit sharing
! REQUIRED – MUST have a current TS/SCI Polygraph clearance to apply for role. Only those with a current TS/SCI with Poly clearance will be considered. Expert Required Experience: • Demonstrated experience in customer service
• Demonstrated experience in technical support service
• Demonstrated experience in system administration for Windows and Linux systems
• Demonstrated experience trouble-shooting hardware, telephony, and video
• Demonstrated experience deploying and testing hardware and software
• Demonstrated experience using an enterprise ticketing system
• Demonstrated experience working with Windows Operating Systems
• Demonstrated experience working with Linux Operating Systems
• Demonstrated knowledge of LAN/WAN architectures and troubleshooting
• Demonstrated working knowledge with VPN clients such as Cisco VPN and others Desired Experience: • Demonstrated exceptional security practice in working with Restricted Handling (RH) data
• Experience working with special systems such as FSA3 and FiCE
• Trained and Certified as a Data Transfer Officer
• Trained and Certified as a Krypto handling technician
• Trained to support special “Back Room” requirements
•
Advanced training
in FSA3 and FiCE architecture and in associated troubleshooting procedures
Billet Rate Information Quevera is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law #LI-AA1
