Overview
DIRECTOR OF SECURITY Jobs in Las Vegas, NV at The Strat (Las Vegas, NV)
Summary: Responsible for the operational direction, administration, and coordination of all activities of the Security department. Supervise assigned staff in accordance with the departmental table of organization and works with interdepartmental personnel and department management to ensure the operational effectiveness of the department’s cost of operations, performance standards, and guest experiences. Ensures standards of service are met. Also performs the duties of a Security Operations Shift Manager on the assigned shift. Reports to the property General Manager.
Essential Functions and Responsibilities
Responsible for hiring, training, supervising, developing, and disciplining department management staff and all Security department staff on the assigned shift
Develops and implements operational plans for the department. Devises strategies to improve service.
Responsible for monitoring and controlling labor within the department. Ensures adequate security coverage througout the property based on business demands
Works on special projects as assigned by the Corporate Vice President of Security & Surveillance and/or the property General Manager
Assists property General Manager and Corporate Vice President of Security & Surveillance with formulating the annual operating budgets for the operation; development and implementation of action plans to achieve established departmental goals
Ensure officers on all shifts remain up to date with all required departmental training; provide notification to officers of upcoming expiration dates of training certifications
Reviews departmental reports, addressing potential conflicts and/or misinformation
Authorizes security clearance and/or access to sensitive areas of the property
Assist guests and employees with escalated security questions, concerns, or complaints
Maintains good working relationships with various members of the business community (i.e., Nevada Gaming Commission, Police Department, Sheriff’s Department, Fire Department, etc.)
Routinely tours and inspects the property, identifying potential safety hazards, and reporting same to the appropriate person, for proper resolution
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
Perform other duties as assigned
Qualifications
5 years minimum related experience and/or training; or equivalent combination of education and experience
Previous experience leading training sessions
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, state laws, local ordinances, and procedure manuals.
Able to effectively write routine reports and correspondence
Ability to maintain composure and management ability during crisis
Strong written and verbal communications skills
Strong analytical abilities required, including the ability to read and interpert operating statements
Proven successful experience maintaining appropriate labor costs
Proven experience providing high level of guest service
Working knowledge of Microsoft operating system and applications preferred
Must be at least 21 years old
High school diploma or equivalent required
Bachelor’s Degree in Criminal Justice, Law, or Business Administration or related area from a college or university preferred
Ability to communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Alcohol Awareness
Nevada Gaming
Valid Drivers License
10-year DMV History Report
Physical Requirements
Ability to work for continuous time periods in extreme heat and cold
Ability to jog or run as situations dictate
Regularly walk, stand, stoop or sit at a desk or table
Ability to walk or run up multiple flights of steps
Communicate via radios
Ability occasionally lift, carry, push, pull or otherwise move objects weighing up to 75 lbs.
Ability to ascend or descend ladders, scaffolding, ramps, and stairs
Occasionally drive motor vehicles
Work for sustained periods of time maintaining concentrated attention to detail
Use tools or equipment requiring a high degree of dexterity (50% of the time)
Vision, hearing, speaking and literacy (critical)
Ability to distinguish shades of color
Work Environment Potential Conditions
Working indoors or outdoors
Noisy, smoky, dusty environment
Extreme heat or cold
Extreme Heights
Emergency situations
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
Title: DIRECTOR OF SECURITY
Company: The Strat (Las Vegas, NV)
Location: Las Vegas, NV
