Overview
Director of Security Jobs in New York, NY at The Standard Hotel
Full Job Description
Company Background
The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling.
The Standard’s irreverent and playful sensibility, combined with a careful consideration of design, detail and service, have established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness.
Mission Statement
To create experience by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home.
Our Purpose
The Standard’s commitment is to being an anchor for each neighbourhood in which we reside as well as a platform for culture and creativity. Bringing people together in its spaces to interact with each other in genuine ways.
Our promise is to ensure that a stay is an experience and that a memory means making friends and having stories to tell. To understand why it exists, is to understand that The Standard, is a platform for people to meet, to engage, to learn, to dine, to sleep, to dance, to hideaway, to make believe and to do so whilst being yourself and having fun doing it.
We think of ourselves as a stage, not just a hotel. Here, you can become whomever you like, even if for just a night. Here, you will meet new friends, find new challenges, eat new food, stay up late, sleep in later, and at times, never even leave the property. We are unapologetically comfortable with disrupting expectations.It’s WHO WE ARE!
#StandardFamily
Job Title:Director of Guest Relations
Department:Guest Relations
Location:The Standard, High Line
Reporting to:Managing Director
Responsible for:Hotel guests/visitors, government and emergency agencies, vendors, all areas of the hotel property
Job Purpose:The Director of Guest Relations manages the wellbeing of internal and external guests in and around the property.
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Main Duties & Responsibilities
Maintain complete awareness of:
Scheduled group activities and house count
Hotel facilities and services
Hours of operation
Facility layout
Fire and emergency plans
Departmental rules of conduct
Review department log records and be familiar with pertinent information relevant to all daily shifts. Review the hotel status and follow up actions with all shift agents.
Issue keys and equipment to designated hotel personnel. Maintain accurate records and ensure the safekeeping of such in accordance to hotel procedures
Ensure all non-hotel personnel arriving at employee entrance are properly documented while on property according to hotel policy
Supervise the inspection of employee packages, purses, etc as employees enter or leave the property as designated by hotel policy
Provide escorts for employees in accordance with departmental standards
Ensure that afterhours access into secured hotel areas are properly authorized, monitored and documented in accordance with hotel standards
Hand deliveries received during non-business hours following hotel procedures
Work with outside agencies (i.e., police, fire departments, and emergency services) cooperatively and follow established hotel regulations
Coordinate emergency situations as spe…
Title: Director of Security
Company: The Standard Hotel
Location: New York, NY
Category:
