Overview

Emergency Alarm Dispatcher (Call Center – Customer Service) Jobs in Longwood, FL at Criticom Monitoring Services

Full Job Description

We are looking for new Alarm Monitoring Representatives to join our CMS Longwoodteam!

Criticom Monitoring Services (CMS) provides 24-hour alarm monitoring for residential and commercial customers. When a customer’s alarm system activates, we receive and process the alarm and dispatch the proper authorities if needed.

What’s in it for Me?

Pay: Up to $17.49/hr

Shift Differentials up to $4.00/hr

Bilingual Differentials

Generous PTO package!

Full array of benefits

Tuition reimbursement

Growth Opportunities

Overtime!

Responsibilities:

Handle Emergency Signals

Notify/Verify Alarm Signals

Dispatch Proper Authorities

Requirements:

HS Diploma/GED

Customer Service Experience

Weekends, Holidays & Overtime Flexibility

Computer Literacy

Job Type: Full-time

Location- 715 W SR 434 Suite J, Longwood, FL 32750

Pay: Up to $17.49 base pay per hour

Reviewing resumes and scheduling phone interviews for a training start date tentatively November 10th 2023!

Training is currently being held on site in Longwood, FL.

Training Hours : Monday through Friday from 8:00am to 4:30pm!

Possible work from home opportunities available for those who meet the criteria after successful completion of training.

Please follow the link below to apply!

https://jobs.adt.com/job/19075377/customer-service-dispatcher-longwood-fl/

Job Type: Full-time

Pay: From $17.49 per hour

Benefits:

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible schedule

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Tuition reimbursement

Vision insurance

Schedule:

12 hour shift

8 hour shift

Holidays

Night shift

Weekends as needed

Experience:

Dispatching: 1 year (Preferred)

Customer service: 2 years (Preferred)

Work Location: In person

Title: Emergency Alarm Dispatcher (Call Center – Customer Service)

Company: Criticom Monitoring Services

Location: Longwood, FL

Category:

 

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