Overview
Fire Alarm Technician Jobs in Madison Heights, Michigan, USA at Johnson Controls
Title: Fire Alarm Technician
Company: Johnson Controls
Location: Madison Heights, Michigan, USA
Type: Full Time
Category: Trades / Skilled Labor, Security
Job Description
Be part of the future!
We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you willjoin ourdiverseteamof top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to making a difference.
What we offer:
Competitive Starting Pay
Paid Training
GlobalAdvancement Opportunities
Company Vehicle (as applicable)
Referral Bonuses
Comprehensive Benefits
Medical/Dental/Vision insurance
Health Savings Account (HSA)
Life Insurance
401(k) savings plan with company match
Short-Term and Long-Term Disability
Employee Assistance Program
Wellness Program
And More!
What you will do:
Service Technicians diagnose problems and perform service and repairs on card access, CCTV, burglar alarm systems, electronic fire alarm systems, and other related building system products at customer sites.
How you will do it:
Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices, and bulletins to repair equipment.
Service, troubleshoot, and install card access, CCTV, and burglar alarm systems.
Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operational product manuals.
Exhibit effective customer service skills by consistently communicating with staff and customers to ensurecustomer satisfaction.
Complete Service Acknowledgements with proper coding throughcommunicationdevices such as smartphones and laptop computers.
Obtain customer signature upon completed service call assignment.
Available for on-call emergency service.
Perform other duties as assigned.
What we look for:
Required:
2-year degree or equivalent combination ofeducationand experience.
4 years documented experience with card access and CCTV.
Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
Experience installing, inspecting, repairing, and programming card access and CCTV.
Fire alarm experience is a plus.
Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
Ability to follow verbal and written instructions.
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
Ability to workflexible hoursincluding weekends to meet customer requirements.
Overnight travel may be required.
Demonstrate a high level of customer service.
Maintain truck inventory to ensure timely response to customer needs.
Ability to adhere to, implement, and always follow safety guidelines and procedures.
Strong organizational skills,positive attitude, and an ability to learn quickly.
Possess a valid driver’s license and driving record that meets company requirements.
Able to pass a pre-employment background and drug test.
Retain any licenses that are required by National, State, and Local codes.
Knowledge of applicable NFPA standards.
Preferred:
NICET III preferred in the subfield of Special Hazard Systems or Level III in subfield of Fire Alarm.
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