Overview
Floor Manager Security Jobs in Jamaica, NY at Resorts World New York
Job Description
The Security Floor Manager is responsible for assisting the Director of Security and Security Manager in managing security operations; and, ensuring the safety of all guests, employees and company assets inside the facility as well as on the facility grounds.
Essential Duties
Supervise, lead and direct Security Team Leads and Security Officers, ensuring all regulatory compliance with all gaming regulations, internal controls and company and department policies and procedures.
Assist with oversite of company-wide key controls throughout the property.
Conduct daily roll calls and training to communicate security status, updates, and actual or potential problems, using established protocols.
Supervise subordinate security professionals, performing activities such as hiring, training, assigning work, evaluating performance, and administers disciplinary actions.
Ensure employees are trained to work safely and efficiently within current regulatory guidelines.
Evaluate shift schedules and adjusts, if necessary, to accommodate Resorts World operational and departmental needs.
Detents persons for probable cause for the purpose of notifying the proper authorities.
Ensure the integrity of gambling, count room and cash handling procedures.
Prepare, maintain, and submit essential paperwork and reports.
Conduct property inspection tours.
Attend Fire Safety and NYS Guard Instructor courses.
Report all gaming violations, internal control, company and departmental policy and procedural violations.
Transport employees, guests via company vehicle as necessary.
Perform other duties as assigned.
Job Requirements
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical and Mental Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least twenty-five (25) pounds, and varied instances of standing/walking. Must possess the ability to operate all tools and equipment utilized by the Security Department. Requires knowledge and ability to operate computers and general office equipment.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintains reports upon request. Must have the ability to maintain discretion and confidentiality.
Work Environment:
The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.
Work/Educational Experience
Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations
Associate’s Degree in Criminal Justice or closely related field
OR Two (2) years’ experience in a Security Supervisor position or equivalent
OR Two (2) years’ management experience in the hiring position’s Department
Five (5) years’ related work experience in a Security setting required
Three (3) years’ related experience in Casino Security setting preferred
Demonstrated a working knowledge of state gaming regulations pertaining to casino operations
Must have a valid driver’s license and maintain a clean driving record.
Must have an active NYS Security license.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Title: Floor Manager Security
Company: Resorts World New York
Location: Jamaica, NY
