Overview
Fraud Analyst Jobs in Fort Mill, South Carolina, USA at ZILLION TECHNOLOGIES, INC
Title: Fraud Analyst
Company: ZILLION TECHNOLOGIES, INC
Location: Fort Mill, South Carolina, USA
Type: Full Time
Category: Finance & Banking, Security
Zillion Technologies Inc.
– (ZTI) is a global business consulting and technology solutions provider. Zillion deliversinnovativebusiness solutions that give clients a competitive edge.
Job Description
Location:
Remote role
Position Description:
The FIU Fraud Analyst (“Analyst”) is responsible for the daily operational deployment of the Bank’s comprehensive fraudpreventionprogram, using various systems to analyze, detect, and prevent fraud. The Analyst will monitor for potentially fraudulent activities across multiple transaction types to include, but may not be limited to, Wires, ACH, Check, Deposit, Online Banking, and Card. This position is essential to protect the enterprise from financial loss stemming from internal/external fraudulent behaviors.
The Analyst will provide customer service to internal and external customers, investigate potential fraud, document fraud-related alerts, and escalate confirmed fraud cases.
Position Accountabilities:
Investigate internal and external fraud events perpetrated against AUB, its applicable non-bank affiliates, subsidiaries, and stakeholders.
Research and analyze high-risk transactions to identify possible cases of fraud.
Document and decision complex alerts and cases to identify reportable suspicious activity.
Conduct customer outreach as needed to determine evidence of fraud.
Conduct analysis of data output to detect fraud patterns and trends.
Serve as a point of contact for internal customers with general questions or concerns about fraud.
Provide timely investigations and follow-up to fraud alerts based upon established SLAs.
Distribute pertinent information to departments throughout the organization that may be affected by current fraud trends.
Other responsibilities may be assigned at the discretion of the FraudPreventionand Detection Manager.
Organizational Relationship:
This assignment reports to the FraudPreventionand Detection Manager.
Qualifications
Education & Experience:
High School diploma or equivalent required. College degree preferred.
Certification as a fraud professional (CAFP and/or CFE) preferred.
Must have 2 or more years of banking, business, fraud, BSA, or criminal justice-related experience.
Knowledge & Skills:
Customer Service, Branch, Check, Zelle, and ACH Fraud experience a plus.
Excellent interpersonalcommunication skills, both written and verbal.
Ability to work independently as well as in ateam environment.
Detail-oriented with strong organizational skills.
Ability to prioritize and meet deadlines.
Strong time management skills driven by a sense of urgency for resolution.
Decision-making andproblem-solvingcapabilities based on analytical data.
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