Overview
Fraud Investigator Jobs in Sacramento, CA at Ascendion
Title: Fraud Investigator
Company: Ascendion
Location: Sacramento, CA
Job DescriptionAbout Ascendion
Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.
Ascendion | Engineering to elevate life
We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:
Build the coolest tech for the world’s leading brands
Solve complex problems – and learn new skills
Experience the power of transforming digital engineering for Fortune 500 clients
Master your craft with leading training programs and hands-on experience.
Experience a community of change-makers!
Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.
Job Title: Fraud Investigator I
Minimum Qualifications:
Education: Associates degree or combination of experience and education.
Experience: 3-4 years of financial institution or law enforcement experience and Fraud, AML, or card fraud experience.
Effective oral and written communication skills with the ability to effectively communicate with internal and external contacts.
Knowledge of Credit Union products, services, policies & procedures.
Operating knowledge of Visa regulations, AML/BSA, OFAC and Federal/State Regulations. 11451_Investigator I (09-2023)
Good organizational skills, including the ability to prioritize daily activities and multi-task to complete assignments.
Strong attention to detail in working and investigating files with emphasis on deadlines.
Basic Excel skills
Possess general knowledge of Fraud/AML (FRAML), loan and card fraud activities.
Responsibilities:
Responsible for the operation of and processes related to fraud monitoring products and tools.
Create and maintain a positive and informative member experience when verifying or taking a report of fraud. Utilizes manual and automated processes to detect, verify and contact members related to potentially suspicious transactions and/or activity with a sense of urgency in a fast-paced environment.
Support the department mission by conducting investigations, analysis and responding to fraud cases, identifying points of compromise and potential loss to the credit union.
Facilitate reporting, when necessary, while ensuring a positive member experience. Every phase of the review process must be closely documented based on established guidelines and/or procedures.
Review and resolve deposit fraud and account fraud case types within department expectations. Investigate and respond to check fraud claims as received by members and/or other financial institutions.
Maintains a thorough understanding of state and federal laws and regulations related to credit union compliance including OFAC Sanctions, Executive Orders, FACTA, Reg. CC, Reg. E, UCC, Check 21, Bank Secrecy Act, Anti-Money Laundering laws, Visa and other …
