Overview
Front Desk Concierge/Security wanted in Los Angeles, California Jobs in Hollywood, CA at A-Class Concierge Services LLC
Company Overview
A-Class Concierge Services LLC is a leading hospitality staffing company dedicated to providing exceptional outsourced concierge and front desk services across the northeast and other regions of the US. Our mission is to enhance client operations through professional staffing solutions, including concierge services, front desk staffing, temp staffing solutions, and emergency response staffing.
Summary
As a Front Desk Agent at A-Class Concierge Services LLC, you will be the first point of contact for guests, delivering outstanding customer service and ensuring a welcoming atmosphere. This role is vital in upholding our commitment to excellence in hospitality and enhancing guest experiences at various client locations.
Responsibilities
Greet guests warmly upon arrival and check them in efficiently.
Manage phone systems to handle inquiries and reservations professionally.
Provide information about hotel services, local attractions, and amenities to guests.
Assist with guest requests and resolve any issues promptly to ensure satisfaction.
Maintain accurate records of guest interactions and transactions.
Collaborate with team members to ensure smooth operations at the front desk.
Monitor guest feedback and report any concerns to management for improvement.
Uphold high standards of cleanliness and organization at the front desk area.
Qualifications
Proven experience in customer service or hospitality roles, preferably as a front desk agent.
Strong guest relations skills with a focus on providing excellent service.
Familiarity with hotel management systems is a plus but not mandatory.
Excellent phone etiquette and communication skills, both verbal and written.
Multilingual abilities are an asset in serving diverse clientele.
Ability to handle multiple tasks efficiently in a fast-paced environment.
Strong organizational skills with attention to detail.
If you are passionate about hospitality and ready to make a positive impact on guest experiences, we invite you to apply today and join our dynamic team at A-Class Concierge Services LLC.
Job Types: Full-time, Part-time
Pay: From $17.28 per hour
Expected hours: 16 – 40 per week
Benefits:
401(k)
Health insurance
Schedule:
8 hour shift
Evening shift
Every weekend
Night shift
Overnight shift
Weekends only
Work Location: In person
Title: Front Desk Concierge/Security wanted in Los Angeles, California
Company: A-Class Concierge Services LLC
Location: Hollywood, CA
