Overview
Front Desk Officer (Hospital) Jobs in Brockton, MA at United Security, Inc.
Front Desk Officer (Hospital)
Please apply for immediate consideration.
Due to high volume of applications, only qualified candidates will be contacted by our Talent Team to set up a Virtual Interview.
Amazing opportunity to build your career at one of the most prestigious healthcare organizations in New England!
The front desk officer represents the pinnacle of customer service, providing hospital guests and visitors with a refined, welcoming experience. This role requires exceptional service, professionalism, and attentiveness to deliver a seamless guest experience. This role reflects the highest standard of hospitality, ensuring an exceptional experience for all who enter the hospital property.
Responsibilities
Guest Relations: Offer a warm, professional welcome, assist with inquiries, and respond to service requests.
Ambassadorship: Exemplify service excellence through polished demeanor and courteous interactions.
Property Tours and Safety: Conduct walkthroughs, ensuring security and safety standards.
Concierge Services: Assist with reservations, transportation, and local recommendations.
Emergency Response: Support safety protocols and evacuation procedures.
Incident Reporting: Accurately document and report security concerns or incidents.
Collaboration: Coordinate with security, building management, and concierge teams to maintain a secure, welcoming environment.
Qualifications and Skills
High School Diploma or equivalent.
Minimum of 2 years’ experience in hospitality, customer service, or front desk operations.
Customer service experience preferred.
Strong communication and interpersonal skills
Covid Vaccination & Booster
FLU Shot
Additional Attributes
Professionalism: Maintain a polished appearance and courteous demeanor.
Attention to Detail: Anticipate guest needs and deliver personalized service.
Efficiency: Manage multiple tasks effectively in a fast-paced environment
Please apply to the posting and our USI Recruitment Team will reach out to set up an interview!.
United Security Inc. is one of the fastest growing security services companies in the USA. We work with clients from Boston to Miami and as far west as Iowa. The last 5 years our revenue has grown by 140%! As a result of our incredible success, we are looking for talent to continue accelerating our growth. We are looking for talent to promote and adhere to the core values (People, Integrity, Development and Community) of United Security, Inc. The ideal candidate for a role at USI regularly exhibits support, commitment, good judgment, potential for growth, and goodwill. If you appreciate having a team to support and challenge you to achieve your goals, come build your career at United Security!
Benefits include, but not limited to:
Competitive pay
Recognition and Reward Programs
Training and Career Development Opportunities
Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan for full time employees
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Title: Front Desk Officer (Hospital)
Company: United Security, Inc.
Location: Brockton, MA
