Overview
GSOC Coordinator Jobs in Boston, Massachusetts, USA at Alliedbarton Security Services
Title: GSOC Coordinator
Company: Alliedbarton Security Services
Location: Boston, Massachusetts, USA
Type: Full Time
Category: Security, Management
Overview
Allied Universal, North America’s leading security and facility services company, provides rewarding careers that give you asense of purpose. While working in adynamic,diverse and inclusiveworkplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
Job Description
Allied Universal is hiring a GSOC Coordinator. The Global Security Operations Center (GSOC) Manager will oversee GSOC personnel and operations. The GSOC Manager will use their knowledge of GSOC operations, systems, intelligence gathering and analysis, and business to ensure the GSOC adapts to changing business needs while mitigating risk to the company, its employees, and assets across the globe.
Annual salary: $87K
Free Parking
Ideal candidate will possess a minimum of 2 years Security Management Experience.
RESPONSIBILITIES:
Operational oversight for the GSOC program and partner with clientleadershipon overall program management
Assist with developing, implementing, administering, monitoring, and improving GSOC training, work instructions, and protocols
Develop and update operating procedures and guidance documents
Selection and placement of Analysts;professional development, implement positive as well as disciplinary action as appropriate; develop and implement performance improvement plans
Supervise the maintenance of a GSOC knowledge management tool to ensure work resources remain accurate and readily available for Operators
Act as the first-line supervisor in the GSOC, providingleadership, supervision, and oversight over all operations
Assist with the daily schedule for GSOC personnel, Coordinate coverage for team absences
Responsible forquality controlof all GSOC products and reports
Maintain situational awareness of events that may compromise the safety and security of personnel, business operations, and infrastructure for client locations globally; escalate to client stakeholders as necessary
Participate in Quarterly Business Reviews; provide expert-level recommendations regarding staffing levels and requirements as they relate to business costs and company profit margins
Receive, evaluate, and disseminate information and reports from security personnel, managers, suppliers, reporting parties, etc.
Support and mentor junior personnel to enhance proficiency with company resources, processes, and procedures
Draft and send emergency mass notifications and other crisis communications
Create concise, factual reports for distribution to client representatives, company management, and external stakeholders
Support the travel security program by monitoring associate travel and be prepared to account for them during events of concern or elevated risk
Partner with internal security, facilities, real estate, enterprise resiliency, and business continuity teams during business-impacting incidents or events
Receive, evaluate, and disseminate incoming information and reports from company security personnel, security officers in the field, company employees, suppliers, reporting parties, and local agencies
Develop concise, fact-based incident reports for distribution to various partners
Represent the company in handling employee or customer complaints, implement resolution to employee grievances or performance deficienc…
