Overview
Head of Security and Operations Jobs in London, England, United Kingdom at Trinny London
Title: Head of Security and Operations
Company: Trinny London
Location: London, England, United Kingdom
Are you ready to rethink your routine? We’re looking for a Head of IT Operations and Security who will be responsible for ensuring the seamless operation, continuity, and security of the organization’s IT environment, across digital and stores. This role will oversee IT support services, manage and mitigate security risks, and coordinate application support and maintenance efforts in collaboration with the Engineering team. As such you will be responsible for creating the new function, processes and policies. Initially you will be relied upon mainly for providing centralised operational governance and co-ordination across teams to achieve operational stability and control. While not a security specialist, the successful candidate will possess sufficient expertise to identify risks and ensure best practices are followed, engaging specialist third-party assistance as required.
Welcome to Trinny London!Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we’re only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.
We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
Our ValuesWe live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow.
We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.
The RoleYour daily to-dos might look like this:
IT Operations Management
Work in partnership with Platform and Software Engineering and or third party partners to:
Ensure that day-to-day IT operations, systems, networks, and services function efficiently and meet business needs
Set, measure and monitor performance KPIs
Manage maintenance and patching schedules to ensure that this is carried out to achieve optimum system performance
Develop and maintain IT operational processes, policies, and procedures to ensure high availability and performance
Manage IT support services, ensuring timely and effective resolution of incidents and service requests
Identify and lead initiatives to improve IT operational efficiency, scalability, and reliability and cost optimization
Manage software vendor relationships and service-level agreements (SLAs) to ensure optimal service delivery
Manage vendor renewal schedules and negotiations, engaging Portfolio and Engineering Teams to validate ongoing requirements
Lead End User Computing provision and support
Create and provide a support framework for retail stores, working in partnership with engineering teams and or third parties
Business Continuity and Disaster Recovery
Working in partnership with Platform and Software Engineering:
Develop, implement, and maintain business continuity and disaster recovery plans for IT systems
Ensure regular testing and validation of disaster recovery procedures
Working in partnership with the Portfolio and Analysis Team, identify critical systems…
