Overview
Institution Security Officer II Jobs in Holyoke, MA at Holyoke Community College
Full Job Description
Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike. The college’s strongest assets continue to be an innovative spirit, a sincere concern for students and a commitment to strive for even greater success. These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today’s challenges.
Supports the campus community, while providing exceptional customer service to the students, staff, faculty and visitors in the community. Primary duties are patrolling the campus, securing and checking buildings, grounds, and adjacent areas and reporting concerns to HCC Police, facilities, maintenance, and other departments and agencies as required. Works in collaboration with the local community and the Holyoke Community College Campus police. In emergency situations works with local emergency responders as needed.
Checks locks, and unlocks buildings; responds to lockouts and assists students, faculty, and staff with authorized entry;
Serves as extra “event staff” for purposes of providing security and directing traffic;
Patrols assigned areas by car or on foot; makes periodic rounds and security checks of buildings and grounds; conducts surveillance of assigned areas; determines the extent of violations; notifies appropriate authorities; and takes whatever action is necessary in accordance with authorized procedures;
Takes steps to effectively handle or control emergency situations by administering first aid, summoning assistance, directing traffic, and participating in searches;
Prepares logs on daily rounds, observances, issues, occurrence of fires, disturbances, accidents, crimes, etc., conducts appropriate investigations and prepares reports as required.
Works collaboratively with HCC Police Officers for investigative support as well as support for other emergency and non-emergency operations.
Responds to emergency alarms and takes appropriate action including notification of other agencies, mitigating the emergency, etc.
Responds to inquiries on such matters as travel routes, parking, etc., and provides information conserving pertinent rules and regulations to faculty, staff, visitors, or students, to other agencies and the general public;
Performs related duties such as screening persons for identification, purpose of visit, or required authorization; participates in searches for missing persons or property;
Operates two-way radios and/or base station address systems; locks or unlocks doors, gates, etc.; directs or controls traffic; raises or lowers flags; assesses road conditions to determines need for emergency snow removal or sanding; makes appropriate notifications; and maintains records;
Takes initial complaints and prepares reports of criminal and non-criminal activity per department protocol; assesses whether a violation of laws, rules or regulations has occurred. Makes appropriate and timely notifications; collaborates with sworn personnel on the investigation of violations assisting as appropriate with the investigation;
Investigates initial complaints and reports of criminal activity…
Title: Institution Security Officer II
Company: Holyoke Community College
Location: Holyoke, MA
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