Overview
IT Manager Jobs in Nigeria at FairMoney
Title: IT Manager
Company: FairMoney
Location: Nigeria
FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures. FairMoney maintains a strong international presence, with offices in several countries, including France, Nigeria, Germany, Latvia, the UK, Türkiye, and India.
In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, such as current accounts, savings accounts, debit cards, and state-of-the-art POS solutions designed to meet the needs of both merchants and agents.
To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch this informative video.
About the roleYou will be working as an IT Support Specialist in our Technology Division, which is now composed of 75+ people in Lagos, Bangalore, Paris, Türkiye, and remotely across the globe.
We are building Engineering centres of excellence across multiple regions and are looking for smart, talented, driven engineers. This is a unique opportunity to be part of the core engineering team of a fast-growing fintech poised for more rapid growth in the coming years.
Roles and Responsibilities
Design and deploy LANs, WANs, and wireless networks including servers, routers, firewalls, load balancers, switches, and other hardware
Configure, test, and maintain LAN/WAN equipment and related services
Identify, diagnose, and resolve network problems
Architect, create, manage and maintain Network, Server and PC health for clients
Manage and deploy system configurations
Select and implement security tools, policies, and procedures with the security team
Proactive Network monitoring and maintaining all levels of network security internally and externally
Create and maintain comprehensive documentation for all implemented networks
Troubleshoot and resolve voip/contact center connectivity issues, hardware, software errors and document resolutions
Provide documentation and technical specifications for planning and implementing new or upgraded IT infrastructure
Facilitate timely IT vendor and service provider payments and ensure expenditure compliance
Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
Lead desktop and helpdesk support efforts to resolve problems with limited disruptions
Manage access to unauthorized sites, downloads, and users on the network
Configure QoS for optimal user experience and bandwidth usage, and set up accounts and workstations in Windows and MacOS environments.
Requirements
A bachelor’s degree in computer science, information technology, or similar.
3-5 years of experience as an IT support specialist.
Exceptional ability to provide technical support and resolve queries.
In-depth knowledge of computer hardware, software, and networks.
Ability to keep up with technical innovation and trends in IT support.
Exceptional interpers…
