Overview
IT Officer (Technical Support) Jobs in Cairo, Cairo, Egypt at LikeCard
Title: IT Officer (Technical Support)
Company: LikeCard
Location: Cairo, Cairo, Egypt
Monitor the operation and security of all computer hardware and ensure that it is operating properly
Serve as a primary contact for all servicing of computers, printers, etc.
Maintain a sufficient inventory of all office and computer supplies
Maintain all hardware and software logs updated as per departmental working procedures
Maintain the documentation of all hardware configuration and inventory
Maintain the documentation of the telephone system configuration and all MPT lines
Understand all the department working procedures and perform the related tasks as assigned
Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
Maintain all users access request and authorizations including microsoft suit and CRM
Respond to all users requests and provide them with adequate support
Requirements
Bachelors degree in information technology or any related field
1 to 3 years of IT experience with a focus on technical support
Excellent interpersonal and time management skills
Proficiency in Arabic and English languages, encompassing both verbal and written communication skills.
