Overview
IT Service Desk Technician, Junior Security Clearance Jobs in Washington, District of Columbia, USA at Booz Allen Hamilton
Title: IT Service Desk Technician, Junior Security Clearance
Company: Booz Allen Hamilton
Location: Washington, District of Columbia, USA
Type: Full Time, Part Time
Category: Security (Cybersecurity)
Position: IT Service Desk Technician, Junior with Security Clearance
Job Number: R0214667 IT Service Desk Technician, Junior Key Role: Provides in-depth support and leads
problem solving
and implementation efforts for specific technology products or applications. Applies basic principles, theories, and concepts, limited industry knowledge. Solves routine problems of limited scope and complexity and refers more complex issues to higher levels. Works under direct supervision. Basic Qualifications: * Experience with IT Systems and Applications
* Knowledge of O365 and Micro sof t Products
* Ability to analyze, diagnose, troubleshoot, and resolve end-user issues, including sof tware applications, laptops, and peripheral devices
* Secret clearance
* Bachelor’s degree Additional Qualifications: * Experience with the DoD or Navy Staff
* Ability to assist in the creation of end-user guides and Standard Operating Procedures ( SOPs ) * Ability to adapt to a
fast-paced
, evolving client environment
* Possession of excellent verbal and written
communication skills
* Possession of excellent interpersonal skills to provide excellent customer service Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as
paid leave
,
professional development
, tuition assistance, work-life programs, and dependent care. Our
recognition
awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not
inclusive
of
health benefits
. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our
Employee Benefits
page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of
education
, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $42,600.00 to $87,000.00 (annualized USD). The estimate displayed represents the typical
salary range
for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Model Our people-first culture prioritizes the benefits of
flexibility
and
collaboration
, whether that happens in person or remotely. * If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
* If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
