Overview
Loss Prevention Officer Jobs in Short Hills, NJ at NEXGEN SECURITY
What to Expect
As a SOC Operator, you can expect to play a crucial role in supporting the business. Your responsibilities will include monitoring, tracking, and coordinating response to incidents in a fast-paced, agile environment. You will work with various security tools and technologies and will assist with requests via phone, email, and/or radio. Collaboration with other teams is essential for effective incident resolution. Operators will troubleshoot, assess, and triage security related issues as required. Expect to stay updated on the latest security trends to continuously support the organization. Strong analytical skills, attention to detail, and the ability to work under pressure are key attributes for success in this role. Additionally, being adaptable and able to prioritize tasks efficiently will help manage the dynamic nature of security incidents. Continuous learning and professional development are also important. The ideal candidate is trustworthy and consistently demonstrates excellence.
What You’ll Do
Coordinate with security teams and other partners during emergency and routine events, including other general customer service-related calls
Conduct investigative video reviews and report findings
Dispatch security, fire, EMS, or other response personnel as required
Provide exceptional customer service while supporting external partners with requests via email and/or phone
Assist in conducting investigations and update requestors in a timely manner. Assist during afterhours with routine badging requests
Monitor fire alarm systems, investigate and document as they come in to the internal fire team
Properly document all reported incidents, notifying appropriate parties for information, escalation, or other business required actions
What You’ll Bring
1+ years’ experience in dispatch, call center, or a security operations center environment
Excellent verbal and written communication skills in English. Fluency in other languages is a plus
Familiarity as an end user with technical security systems; video review, access control, alarms, as well as advanced computer proficiency
Ability to remain calm, appropriately triage/multi-task, and handle high stress situations in a fast-paced environment
Ability to work all shifts including nights and weekends
Problem-solving analytical mindset
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
Title: Loss Prevention Officer
Company: NEXGEN SECURITY
Location: Short Hills, NJ
