Overview
Loss Prevention Supervisor Jobs in Portland, OR at Vigilant Asset Protection, LLC.
Full Job Description
ROLE SUMMARY
The loss prevention supervisor works in the field and manages the day-to-day operations for uniform and/or plain clothes loss prevention agents assigned to clients. The loss prevention supervisor will also undertake additional responsibilities such as client relations, staff recruitments, train new employees, professional and performance development, etc.
KEY DUTIES AND RESPONSIBILITES
Understanding of asset protection and uniform guard principles
Oversee loss prevention associates
Schedule associates
A pro-active attitude
Ability to manage relationships with associates and clients
Excellent verbal and communication skills
Excellent track record with detailed knowledge of the industry
Train the employees to work efficiently to ensure smooth, continuous and result driven operations
Select new candidates by taking interviews whenever necessary
Maintain the employee attendance records
Assist various policies to the management staff that would help in meeting business goals
Conduct site visits as necessary
Monitor the on-going work and identify problems
Offer appropriate solutions to the identified problems
Providing proper customer service by responding to the client’s questions and complaints in a timely manner
Enforce disciplinary and behavioral standards for the employees
Supervise the daily operations
Ensure that the employees are following safe work practices and company standards
ADDITIONAL DUTIES AND RESPONSIBLITIES
· Comply with all Vigilant AP directives, policies and procedures.
· Perform all delegated tasks assigned by area loss prevention manager.
· Adhere to Company standards as stated in departmental training manual.
SKILLS AND QUALIFICATIONS
· Must be at least 18 years old
· High School diploma or equivalent; some college preferred.
· Excellent written / verbal communication skills.
· Ability to interact professional and positive manner with store management, Loss Prevention team members and client associates and customers.
· Able to work independently with minimum supervision.
· Must be detail oriented, highly motivated, and a self-starter.
· Able to stand and/or walk for long periods of time, both inside and outdoors.
· Ability to work flexible hours, including nights, holidays and weekends.
· Able to pass a thorough background screen, including criminal background check.
Job Type: Full-time
Pay: $50,000.00 – $65,000.00 per year
Benefits:
Flexible schedule
Health insurance
Paid time off
Schedule:
8 hour shift
Evening shift
Weekends as needed
Experience:
Loss Prevention: 3 years (Preferred)
Supervisor: 2 years (Preferred)
License/Certification:
Guard Card (Required)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Work Location: In person
Title: Loss Prevention Supervisor
Company: Vigilant Asset Protection, LLC.
Location: Portland, OR
Category:
