Overview
Loss Prevention Supervisor Royalmount Jobs in Montréal, Quebec, Canada at Tiffany & Co
Title: Loss Prevention Supervisor Royalmount
Company: Tiffany & Co
Location: Montréal, Quebec, Canada
Type: Full Time
Category: Security, Retail
Position: Loss Prevention Supervisor, Full Time, Royalmount
Loss
Prevention
Supervisor, Full Time, Royalmount
Montreal, QC, Canada
Job Description
Overview
We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery.
Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptionalcraftsmanship, and unwavering commitment to corporatesustainability. We are proud to be a part of an organization that cherishes its rich heritage, while embracing relentless change for the better.
At Tiffany, we uphold the highest standards and live our values in our day-to-day work. Together, we carry on a legacy that transcends time, inspiring others with our remarkable blend ofinnovationandservice excellence.
Responsibilities:
The LossPreventionSupervisor will support the Security Management by leading, developing, and supporting the security team members to meet and/or exceed the mission of the Global Protection Department; to promote and support the protection of the employees, clients, and assets of our company and to elevate the Tiffany store experience.
In partnership with the Security Managers, this role supports all security related business needs to protect company assets, employees, and clients. The supervisor is adynamic, attentive, and inspiring leader who builds relationships with internal and external partners; someone who could be called a mentor, a coach, and is the location(s) security subject matter expert. This role is responsible for leading the security team to provide a positive Tiffany experience from beginning to end.
As a member of the retail store team, the role shares responsibility to ensure that the store achieves the highest levels of safety, profitability, and service.
Security
Ensure Global Protection Standards are maintained.
Lead and motivate the security team(s) to consistently focus on the main drivers of security culture such as MPS, door coverage, employee awareness training and safety.
Partner with Operations and Security Management to identify shrink reduction opportunities.
Optimize security schedules to maximize coverage during peak hours, events, overnight coverage, facilities support etc. Partnering with Security Management.
Support Emergency Preparedness and Incident Management efforts (Tiffany Prepared) including serving as the point person during an emergency.
Physical Security
In close partnership with the Security Manager, ensure the physical security systems and equipment are functioning to expectations.
Ensure that all physical security systems and maintenance schedules are to standard including CCTV, alarms, radios, locks, keys, perimeter doors / gates, etc. Initiate and follow up on all repairs as necessary.
Conduct vulnerability evaluations or other tasks as directed by the Security Management.
Sales and Service Excellence
Deepen the relationship with our clients to drive lifetime loyalty and overall spend.
Manage security team to act as a Tiffany luxury security professional with a customer eccentric approach.
Partner with store management to lead store initiatives and cross functionality which provides an elevated/exceptional client experience.
Coach staff to enhance the customer experience by acknowledging clients as they enter and leave the store, pr…
