Overview
Manager of Safety and Security – Safety and Security – Full Time/Varied – Req#1980020911 Jobs in Lancaster, CA at Antelope Valley Hospital
Job Objective :
Provides constant field assistance and communication to the Director of Security on the implementation of day to day planning, developing and operation of work activities of the department and its staff. Assists to plan, develop, administer, and manage the day-to-day operations of the Hospital Security Department, and implement the Security Management Plan. Oversees investigations relative to security issues.
Duties and Responsibilities:
Participates in the development of both long and short range goals for the department consistent with the goals and objectives of the hospital.
Maintains implementation of security management plans, and department policies and procedures.
Provides supervision over subordinate supervisors, lead officers, and officers.
Responsible for implementation of, and employee compliance with, hospital and department policies and procedures.
Integrates the service, administrative, and educational aspects of the department.
Oversees and participates in employee relations matters, which include staff selection, management, development, and performance review.
Participates in determining and maintaining adequate numbers of qualified employees to provide safe, effective, and efficient services in accordance with established standards.
Coordinates security services with other departments to maintain effective operations.
Determines appropriate actions during emergency situations, including providing on-site supervision, as appropriate.
Carries out safety and infection control procedures to ensure patient, staff, and visitor safety.
Oversees delivery of daily reports to upper management for review.
Assists in the production of employee identification badges.
Functions as a Security Supervisor, as needed.
Functions as a Lead Security Officer, as needed.
Functions as a Security Officer, as needed.
Non-Essential Duties:
Performs miscellaneous duties as assigned.
Knowledge, Skills and Abilities:
Knowledge
Knowledge of principles and practices of security management, including personnel practices, security preventative practices, investigatory practices, and related legal responsibilities.
Knowledge of principles and practices of supervision, including assigning, evaluating and modifying work.
Knowledge of content and formatting of reports
PC computer knowledge
Skills
Interpersonal communication skills, verbally and in writing, with a diverse range of people including the proper handling of emotional situations and needs.
Skill in effectively using time and resources to accomplish department objectives.
Skill in supervising others and maintaining effective working relationships with those encounters during the course of one’s work.
Skill in analyzing and independently solving a variety of difficult situations and problems.
Maintains writing skills required for compiling detailed reports.
Abilities
Must be able to speak and communicate effectively.
Maintains a high degree of credibility, integrity, confidentiality, and trust.
Demonstrates personal traits of self-motivation, team orientation, professionalism, trustworthiness, and places a high value on treating others with dignity and respect.
Ability to complete multiple tasks in a timely and accurate manner.
Ability to operate successfully in a constantly changing, fast-paced environment.
Ability to assess staffing needs and make appropriate changes to staff schedules in order to maintain the safety and security of the hospital.
Ability to delegate responsibility and achieve results through subordinates.
AVH Values: All AVH employees will effectively demonstrate these values:
Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority.
Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.
Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
Excellence – We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.
Initiative & Innovation – Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient’s experience, solve our own problems, make timely decisions, and look for opportunities to add value.
Tenderness & Compassion – We have genuine empathy, show kindness, and encourage and advocate for each other.
Management Competencies: All AVH management (Supervisor, Manager, and Assistant Director) will effectively demonstrate these behaviors:
Conflict Management
Problem Solving
Timely Decision Making
Process Management
Fairness to Direct Reports
Hiring & Staffing
Developing Direct Reports
Education and Experience:
Education
High School diploma or equivalent.
Experience
Five years prior security supervisory experience in healthcare or a related field
Required Licensure and/or Certifications:
Possession of a valid California driver’s license
Current California Guard Card
Valid First Aid and /or CPR card maintained at all times
Certified Healthcare Security Officer (CHSO) designation from the International Association for Healthcare Security and Safety (IAHSS) within 30 days of hire/promotion
Certified Advanced Healthcare Security Officer (CAHSO) designation from IAHSS within 60 days of hire/promotion
Certified Healthcare Safety Security Supervisor (CHSSS designation from IAHSS within 90 days of hire/promotion
Nonviolent Crisis Intervention 8 hour course from the Crisis Prevention Institute (CPI) within 90 days of hire/promotion and recertification annually
Health Stream coursework within 60 days of hire/promotion on:
Workplace Violence
National Incident Management System (NIMS)
Emergency Management
AVH Conduct/Compliance Expectations :
Ability to adhere with AVH Leaves of Absence Policy
Ability to adhere with AVH Paid Time Off (PTO) Policy
Ability to adhere with AVH Recording of Hours Worked Policy
Ability to adhere to the department dress code
Ability to organize work and establish priorities
Ability to expand on own initiative in performance of duties
Skill and ability to follow the telephone etiquette/standards
Conforms to AVH Standards of Excellence
Ability to function effectively under pressure and meet time parameters
Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff
Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVH
Ability to maintain the confidentiality of patient, hospital and department information
Ability to adhere to safety rules and regulations
Safely and effectively uses all equipment necessary to carry out duties
Ability to interpret and function under hospital and department policies and procedures
Conforms with required and appropriate JCAHO requirements
Conforms with and supports hospital quality assurance and improvement guidelines
Ability to participate effectively in department and hospital staff education
Display a willingness to work as a team player
Ability to give and support the highest level of patient/customer satisfaction at all times
Supports and adheres to the values and mission statement established by the AVH Board of Directors
Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its established policies.
Ability to follow the Code of Conduct
Physical Requirements and Working Conditions:
Work performed in a combination of the interior of a hospital building and outdoors under potentially stressful and emotional conditions.
Stand or walk or sit or a combination thereof for 8 hours.
Able to lift 50 lbs.
Able to move vigorously, as needed.
Able to grip with both hands.
Able to bend and reach without limitations.
A detailed description of the physical requirements of this job is maintained in the Employee Health Department.
Education and Experience:
Education
High School diploma or equivalent.
Experience
Five years prior security supervisory experience in healthcare or a related field
Required Licensure and/or Certifications:
Possession of a valid California driver’s license
Current California Guard Card
Valid First Aid and /or CPR card maintained at all times
Certified Healthcare Security Officer (CHSO) designation from the International Association for Healthcare Security and Safety (IAHSS) within 30 days of hire/promotion
Certified Advanced Healthcare Security Officer (CAHSO) designation from IAHSS within 60 days of hire/promotion
Certified Healthcare Safety Security Supervisor (CHSSS designation from IAHSS within 90 days of hire/promotion
Nonviolent Crisis Intervention 8 hour course from the Crisis Prevention Institute (CPI) within 90 days of hire/promotion and recertification annually
Health Stream coursework within 60 days of hire/promotion on:
Workplace Violence
National Incident Management System (NIMS)
Emergency Management
Title: Manager of Safety and Security – Safety and Security – Full Time/Varied – Req#1980020911
Company: Antelope Valley Hospital
Location: Lancaster, CA
