Overview
Manager Security Shift – Full Time (Harrah’s Atlantic City) Jobs in Atlantic City, NJ at Caesars Entertainment
ESSENTIAL FUNCTIONS:
Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount. Serves as a dynamic, positive leader, while fostering teamwork, employee morale, motivation and open communication. Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations. Ensures that team members clearly understand and are held accountable for their service performance expectations. Provides appropriate recognition and rewards to individuals and groups when consistent superior service performance is attained. Works as a change agent to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value. Demonstrates excellent facilitator skills in resolving conflicts between different points of view. Demonstrates leadership skills in determining a vision, aligns and inspires the team to achieve the vision. Coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees. Recommends and implements change to improve overall employee and guest satisfaction. Participates in the financial operating and capital planning processes and makes recommendations that achieve desired financial results. Establishes and endorses the business and service objectives, ethics and values of the Company in accordance with the Code of Commitment.
Assists in maintaining departmental goals. Directs all activities on assigned shift. Monitors activity regarding Casino Control Commission regulations and company policies to ensure effective performance. Prepares work schedules, detail assignments and prepares and maintains payroll records. Handles compliance matters related to the Security Department. Supervises trains and coordinates staff to ensure compliance with all related policies, and CCC and DGE regulations and court appearance. Monitors incident reports, ensuring accurate and effective handling, and initiates Investigation process. Develops implements and maintains required internal and external reporting procedures. Monitors exclusion list and ensures effective enforcement where appropriate. Operates motorized vehicle, i.e. company van. Participates in the supervision, operation and/or support of Cesars multi-casino Bad Beat system.
EDUCATION/SKILLS/EXPERIENCE:
High school diploma, extensive professional and college level training. Leadership, supervisory and interpersonal skills. Extensive supervisory level experience, and/or casino security experience, or combination thereof. Must have a valid NJ State Driver’s License. CPR certified or ability to obtain certification required.
DISCLAIMER:
“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”
Title: Manager Security Shift – Full Time (Harrah’s Atlantic City)
Company: Caesars Entertainment
Location: Atlantic City, NJ
