Overview

National Account Manager – Security Jobs in San Jose, California, USA at Sunstates Security

Title: National Account Manager – Security

Company: Sunstates Security

Location: San Jose, California, USA

Type: Full Time

Category: Management, Security

National Account Manager – Security(#726)

Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We’re committed to hiring, developing, and retaining adiverseand exceptionally qualified workforce.

We reinvest in our employees by offering abenefits packagethat exceeds industry standards,career growth opportunities, extensive internal training, employeeincentive programs, teamrecognition, and more. Employees are provided with the tools and knowledge they need to be successful andhands-onmanagement support.

Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you’re searching for a career withchallengingand rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country’s leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Job Skills

/ Requirements

Sunstates Security is currently hiring an experienced National Account Manager to be based out of San Jose, CA. The National Account Manager is responsible for the daily functioning of contract sites for client including operations, customer service, personnel management, security & safety in accordance with Sunstates objectives. The National Account Manager shall be available to support the services and any related issues arising from the service agreement.

This position offers a base salary of $125,000 – plus an annual performance-based bonus, full medical, dental and vision insurance coverage, generous PTO, and a 401 K plan with companymatch.

* This position will be based in San Jose but the candidate must be available to travel up to 25% of the time between sites in UT, NV, CA TX, NJ and NY as needed.

ESSENTIAL DUTIES & RESPONSIBILITIES

Management/Leadership:

Responsible for the direction, coordination, and management of all site Security Officers.

Identify and recruit new talent with the assistance of the HR department.

Process new employees through the Sunstates Security onboarding system.

Train, develop, motivate, and empower Security Officers to oversee all day-to-day operations of the site and promote the highest standards of efficiency, profitability, customer service and ethics.

Train subordinates on procedural guidelines, company policies, and operational & site-specific forms.

Active participation in the employee on-boarding process including new hire interviewing and selection of candidates that meet Sunstates’ required level of qualifications and skills, ensuring hires receive appropriate training and licensure within the designated time frame.

Manage employee performance for the sites including appraising performance; administering reward andincentive programs; coaching and staff development initiatives; and corrective actions with branch management guidance. In all employment activities; will work with the appropriate supervisor to ensure that all decisions comply with company policy, federal and state regulations.

Promote positive employee relations through meeting and developing a rapport with all internal & external customers, addressing complaints, and resolving issues with regional management guidance.

 

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