Overview
Off Duty Officer – Part Time Jobs in New York, NY at Security Industry Specialists, Inc.
Summary
JOB SCOPE:
Responsible for maintaining the safety of all guests and employees. Responsible for protecting guests, employees, hotel and building property. Performs other duties as assigned.
JOB FUNCTIONS:
Patrolling
Respond to all requests for assistance by guest or employees
Patrol assigned areas throughout the hotel (e.g. lobby, guest room, floors, back of the house, etc.) and other areas of building/property
Check functioning of door locks, room safes, fire extinguishers, and other safety/security equipment
Investigates allegations of guest(s), non-guest(s) property and employee losses, theft, injury or complaints/incidents
Handle special projects and safety investigations
Pick up/retrieve overnight menus and bring to Room Service
Lock interrogations and report findings
Emergency Related Tasks
Calls and responds to 2-way radio communication.
Calls for emergency services i.e., police, ambulance, etc.
Administers preliminary first aid/CPR/AED
Responds to fire alarms.
Acts as a member of Hotel’s Fire Brigade
Reporting
Log incidents/accidents using Security computer system.
Compose and enter incident report (i.e. theft. losses, complaints, incidents etc.) and submit to Security Supervisor for approval.
Conduct investigations into guest/employee complaint(s)/incident(s)
Maintain all essential logs.
Communicate all issues to the Director of Security and Security Supervisor.
Adhere to strict confidentiality guidelines regarding internal and external investigations
Receive sick calls, log into book and notify respective departments
Respond/report to guest claims of property damage relating to guest parking/garage.
Issue parking tickets to eligible staff
Providing a Safe Workplace
Prevent/control unruly and unauthorized persons: report trespassers, request Supervisor support.
Detect and apprehend violators
Monitor CCTV alarm, dispatch, security personnel, screen visitors and maintain key control while in control room
Monitor elevator on CCTV
Review camera recording to address issues that may have arisen
Witness/initial all items place into Security drop safe
Check employee packages and handbags when exiting building.
Communicate all issues to shift Security Supervisor and Director of Security in a timely manner
Maintain communication in cases of elevator entrapment
Assist in conducting monthly, weekly, inspections and drills
Follow up with guests on any incident and accident reports
Provide security for VIP arrival/departure
Escort employees to subway or other transportation in cases of domestic violence notification, problems with co-workers/etc
Cash escorts
Run elevator escorts
Set up lobby/elevator stanchion/signs
Provide banquet security upon client request
Open garage doors for outside vendors to bring materials/delivery inside
Verify and log outside vendors
Monitor and provide vendors/contractors, visitors with appropriate badges
Monitor overflow luggage when warranted
Operate handicap lift in respective areas
Escort terminated/suspended employees to locker and/or exit door
Secure ID, bank key etc. if necessary
Locker room checks as requested.
Lost and Found
Prepare package/label lost and found for shipping.
Log and secure lost and found items. May follow up with guest to provide status.
Clean out Lost and found area.
Distribute items (if applicable) when expiration date occurs.
Conduct investigation of hotel employees regarding guest lost/found (when warranted)
Qualifications
QUALIFICATIONS:
ESSENTIAL:
3 – 5 years’ experience in Hotel or High Rise buildings
CPR/AED Certification
First Aid Certification
Fire Life Safety Director’s Certificate of Fitness issued by the Fire Department of New York
NYS Security Guard License
Guest service orientation
DESIRABLE:
TIPS trained.
Experience at a Luxury brand/property working in high-end brands where standards and expectations from guests are high.
Appearance: posture, self-presentation, image; setting a standard of presence and respect for peers, co-workers and guests
Salary Range: $28.8840 – $38.5120
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Title: Off Duty Officer – Part Time
Company: Security Industry Specialists, Inc.
Location: New York, NY
