Overview
Operations Lead – CSOC, TS/SCI/St Louis, MO Jobs in Greendale, Wisconsin, USA at GuidePoint Security LLC
Title: Operations Lead – CSOC, TS/SCI/St Louis, MO
Company: GuidePoint Security LLC
Location: Greendale, Wisconsin, USA
Type: Full Time
Category: IT/Tech, Security
Operations Lead – CSOC, TS/SCI (St Louis, MO)
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered,holistic approachfor evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.
An active Top Secret / SCI clearance is required prior to employment consideration.
You must be a US Citizen for this work supporting the US Government.Work is 100% ONSITE in St. Louis, MO or Springfield, VA.
TheSecurity Operations Center (SOC) Shift Leadwill report directly to the Lead of Defensive Cyber Operations. In addition to the foundational mission requirements as a SOC analyst, the SOC Shift Lead will be the point of accountability for the exact shift to which they are attached. As such,communicationwith the team and chain-of-command is paramount to ensure problems identified within the mission, staffing, and generally for team morale are mitigated quickly.
The SOC Shift Lead will ensure that personnel on shift execute operations as prescribed in SOPs and work Instructions, and include clarifying verbal direction fromleadership. The shift lead should continuously validate that tickets and tasks are fully completed and, if necessary, turn over outstanding tickets to the next shift to complete the individual task as quickly as possible.
The SOC Shift Lead will manage the distribution of tasks as they are assigned to the team. As such, it is expected that there is a general understanding of the skillsets, or skills gaps, for each team member. This is to support the overall identification of training needs, and mentorship, and enable the efforts to create career and training progression paths down to the individual.
What You’ll Get to Do:
Execute core duties as a SOC Analyst.
Conduct shift turnover at the beginning and end of your shift.
Ensure the Shift Activity Log is completed and sent.
Ensure appropriate staffing coverage is maintained across the shift.
Manage time-off requests.
To support the overall sustainment or up-time of each tool, maintain awareness of the operational status of production Cyber tools and data feeds. Notify relevant stakeholders in the event a degradation of service is identified. This is to enable the reduction of Time-to-Recover (TTR) during outages.
Receive and action communications or requests received via various mediums to include: in-person, email, chat, or phone.
Review analysis and documentation for tickets opened by the shift for completeness and accuracy.
For mentorship and growth, provide feedback for any missed actions or deficiencies observed.
You’ll Bring These Qualifications:
Bachelor’s Degree and 4 years of experience. Additional years of experience may be substituted instead of a degree.
DoD 8140.01 and DoD 8570.01 IAT Level II and CSSP Analyst certifications.
Active TS/SCI clearance.
Ability to work 1 of 5 shifts.
Ability to obtain a CI Poly within 6 months.
These Qualifications Would be Nice to Have:
Experience as a Lead.
IAT Level III certifications.
Good understanding of adversarial tactics and techniques as it applies to defensive cyber operations.
Why GuidePoint?
GuidePoint Security is a rapidly growing, prof…