Overview
Police Dispatcher – Public Safety Jobs in Kansas City, KS at University of Kansas Medical Center
Full Job Description
Police Dispatcher – Public Safety
Department:
Public Safety – Police Operations
–
Police Dispatch Shift A
Position Title:
Police Dispatcher – Public Safety
Job Family Group:
University Support Staff
Job Description Summary:
This position is providing communication services for the Department of Public Safety. The position provides communication services via the use of CCTV, Computer, telephone, two-way radio console. The position is responsible for monitoring all alarm, access and fire alarm systems for the complex.
Job Description:
Conditions of Employment:
Complete testing for National Crime Information Center (NCIC) certification within six months of employment.
Recertification is required every two years.
Hearing that will allow normal radio and telephone conversation.
Vision that will allow reading and/or viewing of computer display terminals, maps, printouts, and CCTV quickly and accurately.
Must submit to and successfully complete a background investigation and psychological examination.
Required Qualifications
Education:
High school diploma.
Work Experience:
Two years’ experience in a Communications related field.
Preferred Qualifications
Work Experience:
Two years’ experience in a law enforcement or public safety call center environment.
Skills:
Microsoft skills
Fluent understanding of NCIC, NLETS, REJIS.
Job Duties Outlined:
Operates radio console consisting of numerous frequencies / talk groups both with campus and area public safety agencies. Operates telephone system with 911, Direct line, and regular lines. Operates National and local computer systems in addition to department CAD system. Operates and monitors 2 fire alarm and detection systems, and 2 card access control systems. Redirects telephone and radio calls or dispatches officers via radio system for both emergency and non-emergency situations.
Maintains 24-hour telephone/radio recording system. Monitors closed circuit TVs, 2 Burglary / Intrusion alarm system controllers. Activities observed or detected on these systems could require dispatcher to radio / send an officer to location. Dispatcher also handles walk-in questions, complaints, etc., frequently serving as the first contact from the Police department.
Transmits information over the radio net and receives or conveys information over the telephone in a professional and courteous manner. Answers calls within a reasonable timeframe in accordance with departmental policies. Keeps radio traffic brief. Employee will maintain compliance with departmental, Federal Communications Commission (FCC) and Criminal History Record Information (CHRI) regulations.
Participates in training opportunities to improve or enhance performance. Maintains any required certifications. Assist in training and review of work of trainees.
Maintains department issued equipment. Report damaged or faulty equipment to their supervisor as soon as possible; and prior to the end of their shift. Performs other duties as assigned.
The Communications Center is an area that falls under the auspices of the Kansas Bureau of Investigation Audit Unit which deals with the maintenance of Criminal History Record Information. Employee maintains compliance with CHRI regulations, daily. Maintains …
Title: Police Dispatcher – Public Safety
Company: University of Kansas Medical Center
Location: Kansas City, KS
Category:
