Overview
Protection Services Officer II (Full-Time) Jobs in Portland, OR at Portland Art Museum
Full Job Description
Job Description
The Portland Art Museum (referred to as Museum) and PAM CUT // Center for an Untold Tomorrow invites applications for the position of Protection Services Officer II. The Protection Services Officer (PSO) II is a member of the Protection Services team, which performs a critical role by protecting the safety of visitors, staff and Museum property. PSO II’s work in various locations throughout the Museum including the lobby, control room, Mark building, and patrolling the campus. This role will be cross trained to work in different locations.
Essential Duties & Responsibilities
Acts as the first responder to disruptive persons on museum properties
Interacts with visitors in a welcoming manner by assisting with wayfinding and providing information related to the Museum collection, public programs, and events
Conducts control room operations to include all emergency monitoring systems, intrusion detection systems and camera systems
Communicate museum policies in a respectful manner
Resolve conflict using de-escalation techniques and upholding equity and inclusion values
Safeguard Museum assets, property, equipment, and facilitates against illegal and destructive acts
Respond to medical related situations and incidents, will administer first aid, CPR, and NARCAN when appropriate (within certification and training limits)
Operate and monitor the Museum’s security, fire alarm, and closed circuit TV systems
Respond and remove visitors who are trespassing or exhibit harassment, discrimination, threatening, disrespectful or hostile behaviors
Communicating with law enforcement, fire departments and emergency medical personnel
Initiating building evacuations and conducts building sweeps during fire evacuations
Dispatches PSOs to perform routine tasks and respond to requests for assistance when appropriate
Initiate important notification functions via phone, email, radio or Alert Media
Report and document incidents and hazardous conditions with objectivity, respect and an awareness of racial equity and free of assumptions, bias, or stereotypes
Opening and closing the Museum
Secures premises and personnel by patrolling internal and external property and access points
Offsite patrols at locations such as RSG, PAM CUT, storage facilities, etc.
Responds and investigates security breaches, incidents, and other alarming behaviors
Provide backup support to lobby PSO
Assists with training and development of new security staff members
Loss and found management
Process mail and oversee shipment and deliveries
Helps adherence to the “Visitor Agreement to Safe & Inclusive Spaces”
Secondary or Additional Responsibilities
Utilize radio for department communications and other technology such as computers, i-Pad, etc
Attend ongoing training and learning opportunities
Promote and support institutional equity and inclusion goals
Maintain confidentiality regarding the Museum’s proprietary information and operations
Performs other related duties as assigned
Supervisory Responsibilities
None
Institutional Responsibilities
Support the Museum’s mission, vision and core values of creativity, connection, equity, learning, accessibility and accountability
Contribute to and support the PAM strategic plan, annual priorities, and institutional initiatives such as diversity, equity, inclusion and access
Contribute to a positive organizational culture based on …
Title: Protection Services Officer II (Full-Time)
Company: Portland Art Museum
Location: Portland, OR
Category:
