Overview
Public Safety 9-1-1 Dispatcher Jobs in Lander, WY at Fremont County Sheriff’s Office
Full Job Description
Fremont County Sheriff’s Office
460 Railroad
Lander, WY 82520
(307) 332-5611
Position Vacancy
Job Title:Public Safety 9-1-1 Dispatcher
Salary:$3,662 monthly / $43,942 annually
Benefits:Paid Vacation and Sick Leave; Health, Dental, Vision Insurance plans; Wyoming Retirement System
General Statement
The Public Safety Dispatcher receives and prioritizes emergency and non-emergency telephone calls. Dispatcher process the information with the aid of a computer-aided dispatch (CAD) system and dispatches the appropriate public safety agencies via a two-way radio system.
Examples of Duties and Essential Job Function
Maintains a positive customer service attitude at all times with the public, user agencies, co-workers, and supervisors
Interacts with callers requesting emergency / non-emergency response or services from the community or other public agencies by use of a complex Enhanced 9-1-1 telephone systems
Uses established protocols and computer systems to determine appropriate action(s) to be taken
Monitors and maintains the location and status of law enforcement, fire, and emergency medical units in the field by use of a complex two-way radio systems
Participates with the Administration in the development, implementation, and review of Dispatch procedures, protocols, and training programs
Enters and retrieves data on the Federal, State, and Local data base systems to assist law enforcement, fire, and emergency medical units
Deals with sensitive information in a discreet and professional manner by maintaining confidentiality
Performs other related duties as assigned
Working Conditions / Physical Activities
Approximately 90% of duties are performed in a secured office with artificial lighting. There is limited opportunity for physical movement and the dispatcher must remain alert and responsible while observing computer display screens under these lighting conditions for uninterrupted periods of time. The dispatcher must have adequate hearing, visual acuity, manual dexterity, and mental disposition to successfully perform all essential duties.
Work week includes shift work in a 24 hour-a-day, seven day-a-week operation that includes weekends and holidays. Telephone / radio headsets must be worn for long periods. In emergency situation, the dispatcher may be required to return to the 9-1-1 Center for additional hours / shifts.
Regular, punctual and consistent attendance is a condition of continued employment.
Qualifications
Must be a United States citizen
Must possess a High School Diploma or equivalent
Must be eighteen (18) years of age or older
Must not have been convicted of any Felony charges
Must successfully pass a multi-tasking dexterity computer generated test, which includes spelling and typing skills
Successfully pass an Oral Interview, Background Investigation, Psychological Medical, Hearing Examination, and Drug Screen Testing
Must be willing to work varying shift schedules, overtime hours, holidays and on-call as needed
Other
The duties and responsibilities included in this job description are not intended to be all inclusive, and the Public Safety 9-1-1 Dispatcher will be expected to perform other reasonable job related duties, as assigned.
Fremont County Sheriff’s Office reserves the right to revise or change the job duties and responsibilities included herein at any time. This job description does not constitute a written or …
Title: Public Safety 9-1-1 Dispatcher
Company: Fremont County Sheriff’s Office
Location: Lander, WY
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