Overview
Regional operations manager Jobs in Cincinnati, OH at Mini Mall US Storage Properties
Established in 2020, Mini Mall Storage Properties has been successfully acquiring storage facilities throughout North America with rapid expansion in the United States. We have a team of talented and diverse self-storage experts who span across 2 countries, 15 states, and 7 provinces to support and manage our rapid growth across North America. With over 50,000 units and almost 8 million square feet of self-storage space, our goal is to make storage simple and accessible throughout life’s transitions.
The Mini Mall vision is to provide storage seekers with convenience and state-of-the-art technology. As such, we offer affordable storage solutions equipped with industry-leading safety, security, and innovation. With expansive growth comes challenge and opportunity; our talented team is dynamic, diverse, and inclusive. We collaborate effectively across our business functions to achieve our collective goals to redefine the self-storage experience.
Supporting multiple storage sites, theRegional Operations Managerensures operational efficiency, manages site staff, and is responsible for the budgets, overall maintenance, and operations of our regional storage sites.
WHAT WILL YOU DO?
Build and manage a team of front-line staff
Oversee a portfolio of buildings, some travel may be required
Identify opportunities for improvements in efficiency, cost-effectiveness and tenant experience
Maintain properties by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and instructing repairs, planning renovations, and liaising with contractors and vendors
Ensure quality of work, adhering to established standards for both staff and contractors
Audit weekly site inspections at each property
Diligently oversee the collection of tenant arrears; assisting with collections, reconciliations and adjustments
Attend weekly meetings with head office, including reporting on occupancy, budgets, and building strategies
Be a people leader
WHAT WILL YOU NEED?
Minimum High School Diploma
Minimum of 3 years experience in a supervisory role; or equivalent combinations of education and experience
Experience in Property Management or Hospitality including hotel management experience is preferred
Proficient in Microsoft Office and able to adeptly work with a variety of software platforms
A Driver’s License and a reliable vehicle are required
Must complete & pass a criminal record check
WHAT DO WE OFFER?
We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibly and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers. We act deliberately, and always with integrity and compassion.
With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There’s no limit to the impact you can make.
We provide a competitive compensation package comprised of a group benefits plan, 401K matching program, and a discretionary bonus program.
We are committed to a safety-first work environment.
What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be — and bring — their best. …
Title: Regional operations manager
Company: Mini Mall US Storage Properties
Location: Cincinnati, OH
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