Overview
Retail Loss Prevention Lead Jobs in Los Angeles, California, USA at Dicks Inc
Title: Retail Loss Prevention Lead
Company: Dicks Inc
Location: Los Angeles, California, USA
Type: Full Time
Category: Retail (Loss Prevention), Security (Loss Prevention)
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Overview
Role Responsibilities:
The Loss Prevention Lead primarily mitigates and reduces losses by deterring external theft and executing key operational programs. Responsibilities include modeling customer engagement behaviors to detect and deter shoplifters, providing service to customers, and complying with company policies such as “Engaging Law Enforcement” when necessary. The role also involves monitoring store compliance with safety, operational controls, and Merchandise Expose Standards (MES), assisting in investigations, and promoting store awareness around theft and operational controls.
Internal
and External Theft Deterrence and Awareness
Monitor customer and teammate traffic for potential theft activity, following dress code and addressing concerning behaviors.
Complete incident reports accurately in LPMS for recoveries, shoplifting, and grab & go activities, and follow-up with authorities for case resolution.
Create an inclusive environment where everyone feels welcome, safe, and respected.
Must be able to walk the sales floor, stockrooms, and offices during shifts.
Deescalate incidents involving confrontations with athletes exhibiting concerning behavior.
Management of Loss
Prevention
Programs
Support and demonstrate company values related to customer engagement.
Provide support for business needs as required.
Participate in meetings, conduct training sessions, and assist with the execution of the Shrink Business Plan.
Conduct MES sweeps, fitting room checks, and ensure safety standards.
Adhere to safety, loss prevention, and operational policies, maintaining confidentiality.
Teammate Traits
Expected leadership competencies include accountability, customer focus, collaboration, trust, decision-making, action orientation, engagement, talent development, team building, and planning.
Qualifications
1-3 years of prior Loss Prevention experience or relevant education preferred.
Targeted pay range: $20.00 – $28.00 per hour, varies based on factors including location and experience. Benefits details available at
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