Overview
Safety Security Manager – 321 Jobs in Norfolk, VA at Dragados USA – HRCP
Security Officer II – 17188
Norman, OK | Security | Part Time 38
Posted yesterday | | Apply before March 11, 2025
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Description
We are currently looking for a Part Time 38 Security Officer II to join our Security team located at Riverwind Casino working 2nd shift.
Summary:
Guards and monitors company grounds to prevent theft, violence or other loss of company property. Provides full security services including active patrols, situation de-escalation, apprehension, guarding facility entrances or specific locations, escorting patrons, escorting and monitoring drop team and money carts, preparing reports and some administrative functions including: filing, sorting, organizing, phone calls, data entry and report tracking. Handles moderately complex issues and problems and refers more complex issues to higher-level staff.
Responsibilities:
Provides first class customer service – courteous and helpful to all internal and external customer types
Answers questions in a courteous and professional manner
Partners with internal and external services as needed to ensure appropriate referral is made
Greets and engages with a smile
Determines needs, seeks positive experience and outcomes
Completes all training and development requirements and participates in continuing education opportunities
Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
Maintains general upkeep of work area and maintains a safe environment
Maintains and promotes professionalism
Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
Adheres to Chickasaw Nation dress code standards
Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
Maintains files, logs, and records
Communicates via radio per division and position protocols
Communicates with other team members, departments, guests and management
Shares general and important information
Listens to others
Follows divisional, departmental and organizational protocols
Maintains confidentiality, security, and integrity of data and information
Maintains knowledge of and enforce all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
Prepares incidents reports
Monitors and ensures the safety of guests, employees and tribal assets based on assigned duty station:
– May guard facility entrances – controlling access and alarming others as necessary
Escorts patrons or guests
Escorts/monitors drop team and money carts when assigned to gaming facility
May prepare temporarty visitor IDs
Responds to security breaches
Executes internal and external patrols of assigned areas and locations
Monitors opening and closing machines for routine repairs and maintenance when assigned to gaming facility
Follows guidelines to protect guests and employees in emergency situations such as inclement weather, fire, active shooter, etc.
Handles moderately complex issues and problems and refers more complex issues to higher-level staff, direct supervisor or next level manager
Performs all other duties as assigned
Competencies:
Essential:
Able to follow instructions, both written and oral
Ensures compliance
Able to adhere to all scheduling and attendance requirements
Maintains strict confidentiality in all matters
Ability to handle difficult customers and situations
Must be detail-oriented
Honesty, truthfulness, reliability, accountability
Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
Organizes work and assigned area logically and orderly
Works well within a team
Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Nonessential:
Good driving record and be insurable by the Chickasaw Nation
Skills:
Essential:
Basic Computer skills
Must be able to operate a computer and/or other equipment related to specific role (i.e. automated currency counters, calculator, projector, binding machine, other related office equipment)
Nonessential:
Proficient in use and non-use of firearms
Experience:
Nonessential:
1 year directly related experience
Education:
Essential:
High School, GED or Equivalent
Credentials:
Essential:
Must be over 18 years old
Pass gaming background check
Pass general background check
Pass Indian Child Welfare background check
Phase I
Phase II
Nonessential:
Must be 21 years of age or older
Phase IV unless prohibited (e.g. Hospital)
Standard Driver’s License
Gaming license or permit as required by assigned position
Working Conditions:
Essential:
May work where cigarette smoking occurs
Bright and Flashing lights
Casino
Fast-paced
Noisy
Mix of office/non-office settings
Team-oriented
Computers, printers, phones
Hand-held radios
May be required to deal with situations that are potentially dangerous
May have to subdue violators
May be required to de-escalate argumentative, hostile or similar situations
Sometimes bend, kneel, stoop, push, reach
Sometimes climb stairs
Use computer up to 25% of shift
Hand-eye coordination, reach and grasp
Listening and hearing ability
Sometimes lift and or carry up to 50 lbs
May be required to run
Sitting up to 75% of shift
Standing up to 100% of shift
Visual acuity for detail, distance, color, depth perception
Walking up to 75% of shift
May work day shift
May work evening shift
Must be flexible with work schedule
May work holidays
May work night shift
May be on-call
May work rotating shifts
May work weekend shift
Nonessential:
Multi-gear bicycle
Minor injuries, e.g. muscle aches, scratches, cuts or burns
Car, van, light truck
Title: Safety Security Manager – 321
Company: Dragados USA – HRCP
Location: Norfolk, VA
