Sales Development Representative Jobs in Massachusetts at Harte-Hanks

Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world’s leading brands.

As an outbound Sales Development Representative, you must become a product expert and serve as the “voice” of the company by creating a great first impression and providing a world class experience to new prospects. You will enjoy this role if you are slightly competitive with a strong desire and ability to hit targets and exceed expectations.

What’s in it for You?

**100% Remote Work  Must reside in one of the following states: FL, MA, NJ, CA, KS**

• Growth opportunities

• Great benefits including Commission Bonuses, Medical, Dental, PTO, 401k Company match, and Tuition Reimbursement just to name a few

• Join a global team with the stability of 100 years of experience and the flexibility and opportunities of a start-up.

What you will do

• Talk to a wide variety of new business contacts – including C-Suite Executives, Business Owners, Managers, and Senior Leaders

• Cold call and prospect for leads to companies that could benefit from new solutions

• Maintain email and phone conversation with warm prospects to determine the driving factor in the purchase decision

• Partner with experienced Account Executives to help fill their pipeline

• Become a product expert and learn strategies to communicate product value

• Continually increase product knowledge by working closely with Training Specialist and Product Development teams

• Clearly communicate business decision drivers, costs, and benefits to showcase the product as a strategic advantage

What you bring

• Superior customer service, cold calling, computer skills, and data entry skills

• Strong over-the-phone communication and online presentation skills

• Ability to advocate for customers and prospects by building rapport to identify their key needs and determine possible solution-sets

• Desire to think creatively and use problem-solving skills to assure customer satisfaction

• Ability to multi-task, pay attention to detail and prioritize in a fast-paced environment

• Intermediate to advanced experience navigating multiple windows to provide accurate information to end user (multiple screens recommended but not required)

• Flexible attitude and demonstrated ability to hit targets and exceed expectations

What You will need

• Ability to work remotely from a secured location

• Must pass all assessments and systems check

• High school diploma or equivalent

• Ability to communicate through verbal and written English.

• Proven proficiency in Word, Excel, Outlook, Power Point, CRMs, and other online resources for information

Preferred (Not Required)

• One to three years of B2B experience in inside sales, telemarketing, or customer centric role

• Bachelor’s degree from an accredited institution

• Experience in using social media/ social selling for prospecting and lead generation

• Experience working with Salesforce CRM, SalesLoft, Drift, and LinkedIn preferrable

• Security …

Title: Sales Development Representative

Company: Harte-Hanks

Location: Massachusetts



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