Overview
Security Ambassador Jobs in Houston, Texas, USA at MetroNational
Title: Security Ambassador
Company: MetroNational
Location: Houston, Texas, USA
Type: Full Time, Seasonal/Temporary
Category: Security (Security Guard, Site Security, Unarmed Security)
Position: Security Ambassador I
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Description
Everything we do at Metro National comes back to our purpose:
To Build Better Lives. It’s our North Star and the reason we do the work we do. As a Security Ambassador I, you build better lives by forming bonds with our guests, tenants, and residents, developing relationships with them, and ensuring a safe environment on our beautiful campus in Memorial City.
As a Security Ambassador I, you may work in an office building, across our campus grounds/garages, a mall, or even a hospital. You may patrol on foot, cart, or bike, depending upon your interest and experience. We believe in providing exceptional service every day and ask that you go above and beyond to make service a priority in your safety role.
This position requires some scheduling flexibility as we provide security services during days, nights, weekends, and holidays.
Essential
Duties
And Responsibilities
Provide excellent customer service to our clients and guests
Perform regular interior and exterior patrols on foot and/or via golf cart
Report security and service/maintenance related issues immediately and follow through to ensure completion
Identify and report potential threats, hazardous conditions, and suspicious activity
Manage conflicts with diverse groups of people by utilizing de-escalation skills and effective communication
Respond to and document incidents within an Incident Management System
Understand and implement Post Orders, Emergency, Incident and Action Plans
Additional duties as assigned by manager
Requirements
Must be at least 18 years of age
Possess a valid Texas Texas driver’s license with good driving record
Must pass a “Motor Vehicle Records” check as a condition of employment
Must submit to a background investigation in accordance with all Federal, State and Local laws
Applicant will be subject to a drug screening as a condition of employment
Must possess, or obtain, a Non-Commissioned Security Officer, Level II for the State of Texas as a condition of employment
Required training provided by the Memorial City Security department, including mandatory trainings
Willing to work varied schedules including nights, weekends, and holidays
May be required to assist during disasters
Familiar with Microsoft Outlook, Teams, and basic computer software
Comfortable typing and completing incident reports with photos and witness statements
Work outdoors or indoors with weather exposure
Skills, Qualifications And Other Requirements
Complete the Security Program’s new-hire training within one month
Pass First-Aid/AED training within the first year (Employer provided)
Clear verbal and written communication skills
Good radio communication skills
Remain calm under pressure
Problem-solving skills and ability to work independently
Good judgment and initiative
Enjoy working with diverse groups in a dynamic environment
What We Offer
Competitive pay and benefits including 401k with match
Bonuses and recognition programs
Career growth, training, and certifications
Culture of integrity, trust, and excellence
About Metro National
Metro National is a private family-owned real estate company in Houston, focusing on the Memorial City development. It values teamwork, loyalty, integrity, and professionalism, earning multiple awards such as Houston Chronicle Top Workplaces and others.
Additional Information
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Other
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