Overview
Security Control Room Manager Jobs in Cheshire East, England, United Kingdom at Momentum Security Recruitment
Title: Security Control Room Manager
Company: Momentum Security Recruitment
Location: Cheshire East, England, United Kingdom
Security Control Room Manager
Location: Stoke / Cheshire East area
Salary: £45,000
Hours: Monday to Friday
A top 20 national security provider is looking to appoint a talented people manager to oversee their regional hub control room. This is a key role in the effective management of several security contracts across the region. You will be integral to the success of this business as you ensure a smooth delivery of security services to clients.
The role will focus on leading a team responsible for scheduling a large number of security staff, ensuring officers are rostered correctly, staff cancellations are covered appropriately, and mobile teams are working at optimum levels.
Applicants should meet the following criteria:
Prior experience scheduling security staff, ideally using a rostering system such as Logosoft, Timegate, TrackTick etc.
Strong IT skills with a keen attention to detail.
Adept at building relationships with front-line staff
Confident administering a large team of Security staff
Prior supervisory or management experience
Responsibilities:
Supervision of the control room team
Implementation of processes and procedures
Strive to improve service delivery in line with client SLA’s / KPI’s
Overseeing the effective Scheduling of security staff
Forward planning of staff rota’s
Budget management
Ensure a robust process in covering blow outs and staff absences
Assist with the recruitment and interviewing of staff
Co-ordinate staff inductions and training
Collate and administer annual leave requests
Respond effectively to additional staffing requests
Regularly updating the company scheduling system
Respond to situations in a professional manner
Attend client meetings
Communicate effectively with site managers
Generating scheduling reports
All applications are treated in confidence.
Momentum Security Recruitment Specialists
Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.
Momentum Security Recruitment covers the following markets.
Corporate Security
Manned Guarding – Management & Operations
Manned Guarding – SIA licensed Officer & site personnel staff
Retail Loss Prevention, Audit & Fraud
Security Sales & Business Development
Risk Management
