Overview
Security Customer Service Specialist Jobs in Pittsburgh, Pennsylvania, USA at Allied Universal
Title: Security Customer Service Specialist
Company: Allied Universal
Location: Pittsburgh, Pennsylvania, USA
Type: Full Time
Category: Security
Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a
sense of purpose
. While working in a
dynamic
,
diverse and inclusive
workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
** Security Customer Service Specialist Needed at BNY – Downtown Pittsburgh*
* ** Full Time – $20.00 / Hour (Union Site)*
* ** 7:00AM-3:00PM, 3:00PM-11:00PM, 11:00PM-7:00AM Shifts Available*
* ** Up to 40 Hours per Week (Weekends Included in Schedule)*
* +
** Constant Standing Required*
* +
** Moderate Technical Usage Required*
* +
** Must possess a Minimum of 1 Year of Security or Customer Service Experience*
* ** AUS OFFICERS GET PAID WEEKLY!*
* ** We Offer Daily Pay – A Work Today, Get Paid Today Option*
* ** Uniforms and Equipment Provided at*
* ** No Cost*
* ** Excellent Benefits and
Career Progression
*
* **
Paid Training
*
* ** Customer Service Specialist*
* Although customer service type positions will vary in duties by definition, each customer service specialist is expected to conduct themselves in a positive and professional manner at all times. A customer service specialist is most often the first person the public or a customer will usually meet, offering one chance to make a professional impression of BNY and the service provider.
The customer service specialist is expected to be neat, clean, well-groomed, polite, courteous, helpful, knowledgeable, alert and attentive always while on duty. The basic responsibilities of the customer service specialist are also to Deter, Detect, Observe and Report.
** Job Responsibilities/General
Duties
*
* General Job duties include, but are not limited to the following:
+ General Orders:
Fulfill all responsibilities as in the Operational Procedures Manual. Provide a safe and secure environment for all employees and visitors entering BNY through vigilant patrols, deterrence, detection, observation, monitoring of all applicable security/life safety systems and the reporting and documenting of all incidents
+ Customer Service and Public Relations:
Greet all persons entering the client’s property, Provide accurate and knowledgeable information and/or assistance as required, Treat all persons encountered with the utmost
respect
and courtesy as a representative of BNY, Always make a special effort to help people when required
+ Access Control:
Prevent unauthorized or unlawful access to BNY property; consistently enforce all access control policies and procedures as related to all persons entering and exiting BNY. Verify, confirm and document all requests for entry that fall outside of normal policy and procedure
+ Property Control:
Verify and confirm that all items and equipment leave and enter the property in accordance with BNY Corporate Security operational procedures, report all conditions that fall outside of normal policy and procedure immediately to BNY Corporate Security, Prevent the unauthorized …
