Overview
Security Escort Jobs in Quantico, VA at Chenega Corporation
Job Title: ASSET PROTECTION CLERK
Job Description:
Department: Office
Job Code: TBD
Reports to: Store Director
FLSA Status: Non-Exempt
Job Summary:
Under the supervision of the Store Director (SD), the Asset Protection Clerk (APC) is responsible for verifying customer receipts based on the guidelines contained in the APC Code of Conduct (APCCC). Their primary responsibility and focus are on ensuring that all products have been paid for prior to leaving the store.
Job Distinctions:
APCs are to remain standing in their respective doorways to monitor and prevent shoplifting and contributing to loss prevention and should always refer to the APCCC.
Examples of Job Tasks:
Delivers superior guest service including greeting, assisting, and thanking guests in a prompt, friendly, and professional manner
Cross-checks merchandise with receipts for high dollar value items, as well as defined suspicious items contained in the APCCC
Checks every receipt possible without creating lines at the exit door
Checks items when guests do not have a receipt, when items are not bagged, when items are located at the bottom of the shopping cart, and other items that are of high dollar value
Marks every checked receipt with a marker provided by the company
Reports suspicious behavior and interactions to management
Monitors customers who are entering and exiting the building
Maintains the cleanliness and organization of the entrance and exit of the store
Prevents lines forming up at the exit door by keeping traffic moving
Performs other duties as assigned
Knowledge:
Loss prevention policies and procedures
Identifying suspicious/shoplifting behavior
Basic Arithmetic knowledge of basic math functions including addition, subtraction, multiplication, and division
Skills:
Interpersonal skills interact and socialize with customers in a friendly manner
Conflict Management speaking to and deescalating situations involving uncomfortable and/or upset customers
Detail oriented be able to notice and identify things that could potentially be overlooked
Abilities:
Weather Conditions ability to work in warm and cold temperatures
Standing ability to stand in the same place for long periods of time
Visual processing be able to recognize product that may not have been paid for
Physical Requirements:
Occasional
0% – 25%
Regularly
25% – 75%
Constantly
75% – 100%
Standing
X
Walking
X
Carrying
X
Color Vision
X
Climbing (e.g., stool, ladder)
X
Hearing
X
Talking
X
Speaking/Articulation
X
Prolonged Sitting
X
Driving a Motorized Vehicle
X
Manual Dexterity (e.g., hands, fingers)
X
Grasping/Squeezing
X
Kneeling
X
Crawling
X
Balancing
X
Sustained Bending
X
Operating Foot Controls
X
Crouching
X
Pushing/Pulling
X
Repetitive Motion
X
Typing
X
Mousing
X
Feeling
X
Overhead Reaching (while lifting)
X
Floor to Shoulder Lift
X
Waist Shoulder Lift
X
Overhead Lift
X
Lifting
X
Under 25 lbs.
X
25 lbs. – 50 lbs.
X
Over 51 lbs.
X
Title: Security Escort
Company: Chenega Corporation
Location: Quantico, VA
