Overview
Security Guard Jobs in Appleton, Wisconsin, USA at Driftwood Hospitality
Title: Security Guard
Company: Driftwood Hospitality
Location: Appleton, Wisconsin, USA
Type: Full Time
Category: Security, Hospitality / Hotel / Catering
Position: Security Guard Full Time
Hilton Appleton Paper Valley, 333 West College Ave, Appleton, Wisconsin, United States of America Req #6264
Friday, January 24, 2025
Driftwood Hospitality Management’scompany cultureempowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service.
JOB SUMMARY
Monitor and patrol hotel property to ensure the safety of guests and employees to protect all hotel assets. Maintain a safe and secure environment by performing protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.
Requires verbalcommunicationusing pager and two-way radio, bending, stooping and kneeling as in performing CPR.
Maintain order in the hotel, dealing with the welfare of guests, e.g., assisting with door lock problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property.
Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands.
Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
Use a clear, concise English-speaking voice, listen withempathy, provide accurate information and document legibly all appropriate incident information.
Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.
Receive, record and store lost and found items. Research and respond to inquiries from guests concerning status of items.
Escort guests and employees as required to parking lots, provide same for employees carrying house banks.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department firepreventionand emergency procedures.
Reports unsafe conditions to management.
Reports accidents, injuries, near-misses, property damage or loss to management.
Provides for a safework environmentby following all safety and security procedures and rules.
All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when needed.
Perform any related duties as requested by management.
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptableeducationand experience providing the knowledge, skills and abilities cited below, when applica…
