Overview
Security Guard (Regular Part-time) Jobs in Kailua, HI at Le Jardin Windward Oahu
JOB POSTING
MEMBER SERVICES SECURITY
03/04/2025
REPORTS TO: Security Coordinator
WHO WE ARE
Ministry with Community (MwC) is a non-profit organization located in Kalamazoo, MI. We are a daytime shelter and resource center, open 365 days a year from 6:30am-4:00pm. The mission of MwC is to empower people to make positive life changes. To achieve our mission, we provide an environment of dignity, hope, trust, and unconditional acceptance where all people are respected and valued. MwC does not discriminate based on race, color, national origin, religion, age, sex, gender identity, sexual orientation, disability, veteran status, marital status, familial status, height, weight, or arrest record.
POSITION OVERVIEW
The security staff will assist members in accessing all services within the agency, while being proactive in resolving any safety concerns throughout our facility and on our property. This position will perform a variety of tasks and will become familiar with standard concepts, practices, and procedures such as de-escalation, excellent customer service, relying on experience and judgment to accomplish a safe, comfortable environment. Work under general supervision. A certain degree of creativity and latitude is expected.
Member Services Security must demonstrate compassion, integrity, and trust. This individual must uphold the highest standards of ethics and values in alignment with the mission of Ministry with Community.
HOURS
This is a part-time position, 30 hours or less. Hours will vary – facility is open 6:30am-4:00pm seven days a week including weekends.
POSITION REQUIREMENTS
18 years of age or older
At least one year of security or other relevant experience
Ability to communicate with others quickly and effectively.
Ability to effectively use a computer for writing reports, receiving, and sending email, using electronic calendars, etc.
Ability to bend, twist, stoop, lift, and reach is required. Occasionally lifting/moving objects of up to 50 pounds at one time
Ability to travel around all areas of MwC facility and outside property
Ability to see and hear the environment to monitor the well-being of members (the people we serve), volunteers, interns, community partners/outreach workers and staff and identify adverse situations
Ability to learn quickly (desire to continue learning) and exhibit creative problem-solving
Strong organizational skills and ability to manage multiple tasks
Commitment to the highest level of customer service for both internal and external customers (staff, members, volunteers, etc)
Ability to be on your feet for an extended period
Commitment to diversity, customer service, and restorative justice
This position requires mandatory drug screening and a background check
PREFERRED SKILLS AND EXPERIENCE
· Multiple languages and or sign language.
· Experience providing direct services to marginalized populations with the understanding of the importance of cultural competence, humility, and awareness.
PERFORMANCE EXPECTATIONS
1. First and foremost, place MwC member needs and the MwC mission front and center in all processes, decisions, tasks, work, and efforts.
2. Establishes working relationships with our members to best serve their needs.
3. Ability to be proactive; to see and deal with potential safety issues before they arise.
4. Use best practices of de-escalation and crisis management to maintain a calm, safe environment.
5. Ensures an environment of dignity and respect for all individuals.
6. Adheres to daily checklists to ensure basic and critical security and safety.
7. Assist members, volunteers, and donors at the Member Services desk using the highest standard of customer service, treating everyone with courtesy and respect.
8. Answer phones and respond to requests or transfer calls as appropriate.
9. Make eye contact and greet guests enthusiastically.
10. Keep workspaces neat and clean, including some sweeping, mopping, vacuuming, wiping surfaces, etc.
11. Positively respond to direction and requests for assistance from co-workers, supervisors, and guests.
12. Takes initiative to remain productive throughout shift.
13. Engage in weekly and other regular department staff and all-staff meetings.
14. Ensure an environment of dignity and respect for all individuals.
15. Support and uphold MwC community expectations in a timely fashion, using excellent conflict. management and interpersonal communication skills.
16. Other duties as assigned.
SUCCESS PATTERNS
Member Service
Productivity/ Quality of work
Dependability
Communication
Teamwork
Job Knowledge/Technical Skills/Skills Development
Initiative/Planning
Innovation/Problem Solving
Organizational Awareness
WAGE AND BENEFITS
$17.50/ hour
Optional matching 403(b) retirement plan
TO APPLY
NO PHONE CALLS PLEASE.
Deadline: until filled
This position requires mandatory drug screening and a background check.
Job Type: Part-time
Pay: $17.50 per hour
Expected hours: 20 – 30 per week
Benefits:
Employee assistance program
Paid time off
Retirement plan
Schedule:
Day shift
Holidays
Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person
Title: Security Guard (Regular Part-time)
Company: Le Jardin Windward Oahu
Location: Kailua, HI
