Overview
Security Observer Jobs in Fife, WA at Emerald Queen Casino & Hotel
Starting wage is $22.36/hr increasing to $22.88/hr at the successful completion of the 90-day orientation period.
Job Purpose: The purpose of this position is to perform security observing work in the Tacoma Hotel by monitoring the premises, by using CCTV or DVR equipment, and creating a safe, friendly environment for guests and employees.
Knowledge of: basic security procedures; understanding of parking lot and parking garage operations; and surveillance equipment.
Skills in: basic report writing techniques; use and operation of a two-way radio and communicating effectively with guests and patrons of various cultural and ethnic backgrounds.
Ability to: learn and demonstrate all required trainings which include various take down methods; observe, patrol, and inspect parking garage and parking lot areas on foot and using CCTV or DVR for surveillance purposes in observation room; ensure a safe work environment for guests and casino employees; observe and report violations of established policies and procedures or illegal criminal activity; accurately complete incident statements that are grammatically correct and error free; communicate effectively in writing and verbally to casino patrons having a diverse cultural and ethnic background; prepare written incident reports and interview witnesses; deal tactfully and professionally with casino guests; respond to emergencies and inquiries and provide assistance when necessary; attend required training programs on a routine basis; provide escort services to patrons and employees; safeguard facilities, equipment, and assets of the casino; safely operate security vehicles in the parking lot areas or on a designated driving route; enforce security department policies and procedures; deal tactfully and professionally with guests and employees at all times; assist other Security Officer staff and Casino employees; work in a crowded work environment; and represent the Security Department in a professional manner at all times at any assigned area.
Education:
High School Diploma or GED equivalent required
Experience & Requirements:
Previous Security experience is required
Must have excellent communication and guest relation skills
Basic report writing skills are required
Must have a valid Washington State Driver’s License with a good driving record and be able to provide a current driving abstract with the ability to be insured and bonded
Additional education or related experience may substitute for the minimum requirements of this position
Physical Requirements:
Must be able to stand for longer than 8 hours
Must be able to maintain a high level of concentration
The ability to lift up to 75 pounds
Mobility to climb stairs on a routine basis
Must be able to tolerate a smoke-filled environment
Additional Requirements:
Must be able to pass a pre-employment drug screen
Upon offer must obtain a Class IIIA Gaming License ($273 – 335)
Must be able to work all scheduled shifts to include day, swing, graveyard and holidays
Must be able to obtain a Class IIIA license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe’s Emerald Queen Casino.
About Emerald Queen Casino & Hotel:
Emerald Queen Casino at Fife is a popular local spot as well as a favorite concert and entertainment destination in the Pacific Northwest region. Amenities at EQC Fife include over 2,300 slots, 103 hotel rooms, and a voluminous 25,000 square foot multi-purpose event space and ballroom.Just three miles south of Fife, in the city of Tacoma, is the location of the second EQC property—Emerald Queen Casino Tacoma, a $400 million project that opened in June 2020. This brand-new facility boasts a Vegas-style gaming floor complete with over 2,100 slots, more than 60 table games, 155 hotel rooms and suites, six dining venues, and a 250-seat sports bar.EQC Tacoma features traditional and contemporary Coast Salish artwork and architectural elements designed by Puyallup tribal members. Keeping the environment in mind, building elements using recycled materials and architecture designed to meet or beat the State’s energy code requirements were thoughtfully executed during construction.EQC Tacoma is also the home of the Emerald Queen Event Center, a state-of-the-art indoor event space with stadium seating capacity for 1800+ concert-goers.
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Title: Security Observer
Company: Emerald Queen Casino & Hotel
Location: Fife, WA
