Overview
Security Officer ($14.00 – $15.00) Jobs in Philadelphia, PA at Hilton City Avenue
Position Summary- Security Officer
The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. It is important to remain flexible with scheduling needs for this position due to the nature & needs of our business.
The Security Officer patrols the hotel and grounds. Responds to security and emergency situations in safe and efficient compliance with policies and procedures, brand standards and federal, state and local regulations. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Operates to the highest standards of honesty and integrity in all aspects of the position.
Essential Functions
Conducts patrols of the property, including interior and exterior areas.
Ensures hotel property is secure and maintained safely.
Monitors and responds to camera feeds.
Responds to security and emergency situations.
Completes shift reports and reports incidents to management.
Ensures guest and employee safety with vigilance and responsiveness.
Exercises good judgment and decision-making ability.
May work independently.
Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
Consistent professional and positive attitude and actions when communicating with guests and associates.
Ensure maintenance problems are promptly reported through proper channels.
Comply with all company policies and procedures.
Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
Check with manager/supervisor before leaving work area for any reason.
On time and at work when scheduled, and in proper uniform.
Attend department meetings as scheduled.
Respond to guest requests, concerns and problems to ensure guest satisfaction.
Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken.
Any other tasks/duties as requested by management.
Qualifications
The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
Education and Experience
High school education plus schooling in law enforcement, loss prevention or related major
One or more years of related experience
Possesses and exhibits a high degree of honesty and integrity
Alcohol awareness and first aid certification preferred
Familiarity with hospitality industry practices preferred
Skills and Abilities
Ability to understand and comply with safety and security policies, procedures and regulations.
Ability to understand and obtain alcohol awareness and first aid certification.
Ability to remain calm, take proper steps, and direct others in an emergency.
Ability to ensure release of any Company, hotel, brand, and guest information is consistent with privacy policies, practices and regulations.
Ability to compile facts/figures, identify and investigate issues, and resolve basic matters in a timely manner.
Ability to follow an appropriate course of action based on policies and procedures.
Ability to operate a computer, calculator, phone and other office equipment.
Attention to details with good organizational and efficient time management skills.
Consistent professional attitude and behavior with effective listening and communication skills.
Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.
Ability to satisfy the legal requirements for employment within the jurisdiction.
Attention to details, good organizational skills and efficient time management.
Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities.
Working Conditions & Physical Effort
Physical work is a primary part of job. Work is normally performed in and outside the hotel. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. Physical requirements include extended standing, walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 lbs. While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle.
Our Perks
Competitive Salary
Paid Time Off
Medical, Dental, Vision health insurance
Robust supplemental insurance for Life, AD&D, Pets, legal and more
Wellness programs for mental, physical, and financial wellness
Hotel and travel discounts
Generous retirement/401k benefits
Education and professional development
Who Who Are
Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests.
WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies.
Find out more about us on our website or click here to visit our Linkedin page!
WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws.
Notice
Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify.
This employer will provide the Social Security Administration (SSA) and, If necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
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Title: Security Officer ($14.00 – $15.00)
Company: Hilton City Avenue
Location: Philadelphia, PA
